Customer Service Sales

Location:

Posted:

August 30, 2011

SHAWNDREA L. RAY *********.***@******.***

EDUCATION: TEMPLE UNIVERSITY, Fox School of Business, Philadelphia, PA

Bachelor of Business Administration, Graduation: May 2011

Major: Finance Minor: Management Information System

Selected Courses:

Accounting I Investment Finance

Management Information Systems Corporate Finance

ACTIVITIES & AWARDS:

Member, National Association of Black Accountants, August 2009-May 2009

Mentor, Fox Business School mentor/mentee program, August 2009- present

Tutor, Hank Gathers Recreational Center, August 2008- May 2009

EXPERIENCE: CENSUS BUREAU, Baltimore MD December 2009- January 2009

May 2010- August 2010

Administrative Clerk

• Performed routine clerical tasks required in the collection, control, review, data

keying, processing, and reporting of personnel and payroll data for approximately

300+ employees.

• Carried out employee selection and hiring functions, including processing

personnel actions.

• Maintained confidentiality of sensitive data that included an individual’s address

and telephone and social security numbers.

TARGET, Baltimore, MD June 2008 - August 2008

Cashier

• Handled all cash and credit card transactions in a department store environment

serving 400+ customers per day

• Assisted in the training of new cashiers and ensuring quality customer service at

all times.

• Promoted to on-floor retail to assist with organizing clothing, shoes and food

products while serving as on-call cashier

MUVICO Baltimore, MD June 2007 – August 2007

Cashier

• Handled an abundance of food products and cash transactions for 300+ customers

day-to-day at the movie theater concession stands.

• Advised customers on purchases and provided excellent customer service which

was recognized for top food sales 2 weeks in a row.

SKILLS & LANGUAGES:

• Microsoft Office: Word, Power Point, Excel

• Strong customer service skills

• U.S. citizen