Customer Service Sales

Marly Z. Wasef

***** ******** ***** **.

Bonita springs FL. 34135-1101

Phone : 727-***-****

E-mail: **********@*****.***

______________________________________________________________

Career Objective

To be associated with an organization that supplies me with experience and gives

me full image that helps my step-by-step growth within the company.

Interpersonal Skills

Communication skills: ability to establish and maintain effective working

relationships with the general public, and co-workers.

Language skills: excellent command of written and spoken English & Arabic.

Computer skills: Office (Word, Excel, PowerPoint).

Different types of Windows (XP, Vista,windows 7)

Education:

Higher technological

institute at 6th of october

city,cairo, Egypt.

• B.Sc. of Electrical Engineering on May 2007

With a background of communications,Networking,electronics and

control studies.

Grade: GOOD.

Cumulative GPA: 2.57

• B.Sc. Graduation Project:

Land mines detection devices and methods.

Grade: VERY GOOD.

Experience:-

Sears:

Working as a cashier in clearwater FL.

Since: November 2007 till: January 2008

Sam’s club:

Working as a customer service representive in Naples,FL.

since: February 2008 till : May 2010

Courteously greet customers and efficiently process transactions within busy, fast-

paced retail environments. Operate cash register, scanners and computers to itemize

and total customer purchases; collect payments and make change for cash

transactions; and balance drawer at the end of each shift. Assist with store stocking,

floor-sets and opening/closing procedures.

Retail and credit card Sales Customer Service Excellence

• •

Cash-Handling Accuracy Loss Prevention

• •

Credit Card Transactions Merchandising & Stocking

• •

Important Personal Data

Date of birth: November 13th 1982

Nationality: Egyptian

Marital status: Single

Hobbies and interests:

1. Playing piano & listening to music.

2. New computer programs.

3. Reading .

Thank you for your kind attention, Hoping that I've covered all the points that are

needed.

Contact this candidate