Customer Service Sales

James Dickinsen

P.O. Box ***, Cadott, WI *****

Phone: 715-***-**** email: ************@*****.***

I am seeking employment in the Dairy industry. I am familiar with all aspects of dairy production from

the farm to the plant. I have over ten years experience in a wide variety positions throughout the dairy

field as both an employee, and an independent contractor. I specialize in farm sanitation and dairy

quality, but have skills in every area of the dairy field.

Employment History

2009-Present

Self Employed Independent Contractor

Plumbline, LLC

Seasonal Fireworks Sales (May-Sept.)

Duties include: sales, customer service, accounting, inventory, ordering, advertising, performing

firework displays, and negotiating permits with local governments.

Dairy Consulting

Duties include: ensuring compliance of dairy plants and individual farms with U. S. Dept. of Agriculture,

and Wisconsin Dept. of Agriculture, Trade, and Consumer Protection milk sanitation regulations. Clients

include Dairy Business Association, Nasonville Dairy, and Liberty Milk Marketing Co-operative as well as

individual farms.

2000-2011

Field Representative, Liberty Milk Marketing Co-operative, 650 Tower Drive, Cadott, WI 54727, Phone:

715-***-****)

Working for Liberty Milk Co-op for the last ten years has given me a wide variety of experiences in the

dairy field. Liberty Milk is a Producer-Agent with about 80 patrons. I have worked with farms and dairy

plants of all sizes and on many levels. My duties have included:

Providing Forward Contracting Services to Individual Farms of All Sizes.

I was responsible for purchasing positions on the CME through a licensed broker, and helping farmers to

decide which strategy would gain them the best price protection, either by direct contracting with the

plant, or by purchasing Class III Dairy futures or options on behalf of the farm.

Providing Field Services to Our Patrons

I was responsible for the basic field services of farms ranging in size from 10 cows to 1100 cows. I was to

ensure the compliance of dairy plants and individual farms with U. S. Dept. of Agriculture, and Wisconsin

Dept. of Agriculture, Trade, and Consumer Protection milk sanitation regulations. This involved working

with the farmer, veterinarian, milk hauler, and others for optimum milk quality, providing and filing the

proper reports with regulatory agencies, and accurate record keeping. The BTUs under my supervision

have never rated below 90% when scored by USDA/Interstate Milk Shippers inspection. I have worked

intensively in the area of lowering Somatic Cell C ount and Standard Plate Count on the farm. Through

farmer education, mastitis detection and treatment, milking practice corrections, and milking

equipment maintenance my farms have been very successful in eliminating high SCC and SPC counts. I

also consult with farmers on expansion plans, milk production, price protection, government regulations

and many other areas.

Antibiotic Testing of Milk

Done both on the farm and in the lab. I have used Snap, Charm and Delvo antibiotic tests. I am certified

as a Lab Evaluation Officer for the Charm SL test.

Dairy Plant Intake Manager

Liberty Milk – Augusta

All aspects of running a Grade A intake and reload. This included record keeping, supervising intake

workers, operating the truck scale, unloading and washing milk tankers, antibiotic screening of loads, CIP

operation, pump operation, unloading canned milk, maintenance, and complying with all state and

federal regulations.

Product Placement

I was responsible for placing truckloads of our patrons ’ milk with dairy plants at a price that was

profitable to our farmers and to Liberty Milk Co-op, and working with the dairy plant and milk haulers to

ensure proper delivery.

Promotion

I was responsible for promoting Liberty Milk to the farmers in the community through personal

meetings to explain the benefits of patronage, and sponsorship of community activities. I decided which

sponsorships would bring the maximum benefit to Liberty Milk and the farm community as a whole. I

also provided a reliable link from Liberty Milk to our patrons and prospective patrons, giving them

service of the best quality

I have also worked part-time on dairy farms from 50 to 250 cows performing duties such as milking, heat

detection, mastitis and illness detection, cow and calf care, feeding, fieldwork, worker training, and

general farm work and maintenance.

My certifications are:

USDA Pasteurized Milk Ordinance Appendix N

Lab Evaluation Officer,

Charm SL antibiotic test

WDATCP

Bulk Milk Weigher and Sampler

Weights and Measures Service Technician

General Code

Farm Bulk Tank

1996-1998

Mohr Sales and Service, Stanley, WI 54768

Duties included: installation and repair of Patz farm equipment including silo unloaders, barn cleaners,

conveyers, TMR mixers and other farm equipment.

I was raised on a 70 cow dairy in western Wisconsin. I am very comfortable and familiar with all aspects

of farming. I can operate a tractor, truck, skid steer, bulldozer, and most pieces of farm equipment

proficiently, and a valid Wisconsin driver’s license.

Contact this candidate