Customer Service Data Entry
Resume:
Sandra Helriegel
Littleton,
Colorado 80120
shelriegel@hotmail
.com
Work Experience
BSA Assistant - Compliance 720-***-****
Contact H.R. Dept.
*/**/**** - Present - Community Banks of Colorado,
Greenwood Village, CO
Reviewing information from business legal documents &
customer identification. Verify regulatory information is
provided from all new customers including businesses being
in good standing with the State Dept.
All Images scanned are audited for quality control.
Report to Management regulatory requirements which are not
met, any compliance issues, including maintenance of all
data.
Reviewing and monitor day-to-day Bank Secrecy Act functions
in a timely and accurately manner.
A high level of confidentiality and integrity is needed.
Job requires strong analytical skills, excellent written
and verbal communications skills. All information is
entered on Excel Spreadsheets, monitored, tracked, and
following up to ensure all information is provided or any
maintenance is completed.
Correspond with 42 branches
Accu-Loan & Accu-Doc - Document Management Systems
Deli Clerk (part-time/2nd job) (303) 773 -
1467 Contact H.R. Dept.
3/2008 - 7/2008 Safeway, Englewood, Colorado
Customer Service provided at Deli Counter. Cutting meats &
cheeses & serving food in quantity the customer desired.
Assisting with location of items in the grocery store.
Using ovens & fryers to prepare food. Occasionally, assist
the Bakery Dept. with writing on cakes and cutting bread as
requested by customers.
Cleaning was a big part of the job, keeping in mind;
Customers come first.
Post Closer - Mortgage (720)
338-9458 Contact H.R. Dept
4/2005 - 3/2006 Lenderlive Network, Denver, Colorado
Review Loan documents - Audit all documents are included,
such as: notes, Insurance, HUD, TIL, ACH, Application,
Deed, etc.
Knowledge of FHA/VA mortgage loan documents
Prepare for shipping
Items/Data Processing Operator 303-***-****
Suzie Stovalli /John Ezell
4/16/2001 - 4/22/2005 First National Bank - Arapahoe
Branch, Centennial, CO
Process checks on a NCR Proof Machine encoding with
transaction codes, routing numbers, account numbers, and
balancing meeting several deadlines throughout the day.
Printed daily reports, notices, statements, and generated
all bank documents on a laser printer.
Ordered office supplies, forms, and maintained all office
equipment. Ordered checks online.
Reviewed OFAC report & attended Year End Seminar updating
parameters for bank processing system though out the year.
Created documentation for job procedures and updated
manuals.
Customer Service Representative 303-***-****
Kevin Garrison
6/19//2000 - 1/2001 Massa Glass Denver, CO
Provide customer service to walk in customers and take
orders over the telephone.
Daily balancing of cash is recorded daily.
Communication with glass installers and customers to
coordinate the job in a timely manner for mobile service.
Contacting insurance agents to verify insurance and call in
claims for insurance billing services.
Clearings Clerk & Media Coordinator III (303) 806
- 3130 Jay Raniseski
9/12/1997 - 6/16/2000 First Data Corporation, Englewood, CO
Clearings Clerk - Key data onto spreadsheets using various
software applications. Ten-key, balancing, and prepare
daily General Ledger transactions calculated from my
spreadsheets.
Research of transactions with error messages that rejected
off the system.
Media Coordinator III-Marketing information entered in
systems to process data from multi-media.
Creating outbound reports and labels.
Packing, shipping, & receiving packages. Labels made for
shipping. Familiar with FedEx, Airborne, UPS and other
courier services.
Data Entry Operator 303-***-****
Terry Kauston / Helen Everett
1984 - 1997 Alexander's Data Services, Englewood, CO
Key and verify various data information into computer
system. (piece rate)
Flexible hours/days
Part Time and Temporary as needed and as available
Data Entry Operator (303) 989 - 1740
Jeanne Kilmer
5/20/81 - 6/10/84 K-N Natural Gas Company Lakewood, CO
Entered & verified various types of statistical data &
including payroll.
Phones / Sr Data Entry Operator/Lead / Check Processing
Lead 303-***-****
5/1975 - 4/1981 Colorado National Bank, Denver, Colorado
Elias Majdalani
Phone Desk Clerk - Customer Service
Answer phones; verify checks, & data entry.
Sr Data Entry Operator/Lead - Coordinate team of eight
people to process Visa/Mastercard payments and train on
different software applications. (Includes payroll, credit
applications; and other miscellaneous data)
Check Processing Lead - Coordinate team of six people to
process payments on "Key-Tronics machine. Repair machines,
back up data on tape reels, and order supplies.
Back-up - Crossed trained one month (midnight to 8:00 a.m.)
on balancing the Visa/Mastercard "Master" Report.
Sales Clerk 303-***-****
Dick Pearson
9/11/1974 - 6/10/75 - Winchell's Donuts, Denver, Colorado
Served customers coffee and donuts and cashier.
Fried cake donuts & prepared toppings.
Cleaning, preparing boxes, and serving customers.
Education
High School Diploma - South High School - 1976
1900 E. Louisiana Ave. Denver, CO 80210
Major in Business - Office Education - typing, office
machines, shorthand/transcription, record keeping and
bookkeeping.
American Institute of Banking - Classes 1980 - 1981
Bank Cards I & II / Human Relations / Supervisor Skills I/
Principals of Banking / OFAC Compliance
Awards Received
1997- Certificate of Recognition - "Outstanding Teamwork"
1998 -Thanks A Million Certificates - Customer Service
1999 - Willing to Excel Award
2000 - Team of the Quarter Award
2002 - Employee of the Month Award
2003 - Employee of the Month Award
2008 - Honorable Mention Award
Computer Skills & Software Experience
Microsoft Excel Microsoft Word
Powerpoint
Outlook CRT's/ Dump Terminals Data Base
Keytronics Machine Ten-Key FAX
Jack Henry 20/20 Clarke
American
Packing/Shipping Data Entry
Postage Machines
FEDEX /UPS Airborne
Courier Services
Microfiche
Accudocs/Acculoans - online document storage
References
Maria Gallegos 720-***-****
*********@**************.***
Lynn Wolff 303-***-****
****.*****@******************.***
Contact this candidate