Customer Service Sales
Resume:
Kayla Boyles
Tullahoma, TN *7388
************@*****.***
Experience
Citadel Broadcasting Company, Knoxville, Tennessee, May 2011- present
. Promotions intern. Attends remotes, contacts prize winners, handles
office clerk work, delivers messages, edits audio commercials with
Audacity program, makes promotion packages, writes copy, and helps
organize events.
Off Broadway Shoes, Knoxville, Tennessee, January 2011-present
. Assistant manager. Duties include opening and closing facilities,
mandating tasks for fellow employees, freight, customer service,
scheduling, communicating with corporate office, and sales.
Scoop magazine, Knoxville, Tennessee, January 2011- May 2011
. Editor and reporter. Co-editor of Adventures Abroad, conducted
interviews, pitched story ideas, experience with InDesign and iPad,
research, and fact-check.
Knoxville News Sentinel, Knoxville, Tennessee, September 2010-December 2010
. Intern. Edited transfers and foreclosures for publication, edited news
stories, experience with InDesign, contacted individuals, helped with
marketing events, selected photos for sections, wrote cutlines and
headlines, delivered documents, typeset and exported pages.
UT Ambassador for Tennessee Athletic Hospitality, Knoxville, Tennessee,
September 2010- May 2011
. Chosen from interview process as hostess in skybox during home
football and basketball games.
Alumni Hall, Knoxville, Tennessee, September 2008- March 2010
. Promoted from Brand Rep. to Key Holder. Experience in customer
service, sales, stock, opening and closing the facilities, handled
money and deposit, and management.
Qualification Skills
. Experienced in reporting, sales/promotions and customer service, Web
journalism and sales, public speaking, good telephone presence, 3
years of French, research, writing, and multitasking.
. Computer skills in following programs: Microsoft Word, Microsoft
Excel, Microsoft PowerPoint, InDesign, Audacity, iPhoto, Garageband
. Member of Ed2010; published stories on TNJN.com, Murfreesboro Post
online, Knoxville News Sentinel, and Hercampus.com; news broadcaster
and writer for WUTK radio; Scoop editor for Study Abroad section
Education
University of Tennessee Knoxville, Knoxville, Tennessee, August 2008-May
2011
Bachelor of Science in Communications
Journalism and Electronic Media major
Specific courses: Introduction to Journalism and Electronic Media,
Communication in an Information Age, Print and Web News Writing/Reporting,
Electronic News Writing and Reporting, Mass Communication History, Media
and Diversity, Laws of Mass Communication, Print/Web Editing, Magazine and
Feature Writing, Magazine Industry Workshop, and Web Writing.
Expected graduation date: May 2011
Middle Tennessee State University, Murfreesboro, Tennessee, August 2007-May
2008
Bachelor of Science in Mass Communications
Specific classes: American and Media Social Institutions, Introduction to
Electronic Media, Media Writing, Communication Studies.
Honors
Middle Tennessee State University; University of Tennessee Knoxville;
Dean's list; Woodmen of the World Scholarship; John Holland Scholarships;
HOPE Scholarship; National Collegiate Honors Scholar; chosen from
applicants to attend Journalism and Electronic Media New York Trip 2011;
April 2011 Off Broadway Shoes Employee of the Month; graduated Cum Laude.
Activities
. Scoop magazine staff writer and editor
. WUTK News Anchor
. TNJN.com Journalist
. Media Works Supergroup
. Ed2010- Future Editors of America
. Tennessee Athletic Hospitality Ambassador
References
Jessica Snoeyenbus Cecil Ownby Vivian Vega
Citadel Broadcasting Company Off Broadway Shoes Knoxville
News Sentinel
865-***-**** 865-***-**** 865-***-****
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