Customer Service Sales

Landeia Phillips

Objective: obtain a position as a part time leasing consultant

**************@*****.***

Summary of Qualifications:

Customer Service Oriented Professional

Conversational Spanish Language Ability

Great Interpersonal Communication Skills

Prior Sales Experience

Multi-Task Management Experience as an individual starter and team settings

Ability to connect and promote inclusiveness and sensitivity toward

diversity

Education

. University of North Texas. Communications Major, Spanish Minor (2007)

. UNT Honors College Undergraduate Thesis Writer: Grandparents Raising

Children with Disabilities

. ACT Houston at Dallas, Alternative Certification for Teachers

. Universidad Internacional: Cuanervaca Morelos Mexico (2006)

Work Experience

Special Education PPCD Classroom Teacher (2010-Present)

Special Education Resource Teacher: Northlake Elementary, Richardson

ISD (2009-2010)

Inclusion Teacher: Nancy J. Cochran Elementary School, Dallas ISD (

2008-2009)

. Special Education Caseload Management/ Personal Care Services

. Adherer to strict student confidentiality

. Monitor teach students in assessing academic skills and grade level

TEKS

. Design instruction, both individual and small group, that provides a

setting and accommodations to fill in gaps within student's current

level of performance and what skills are needed to be gained or

further developed within next calendar year

. Assist other professional staff in diagnosis of learning disorders,

development of planned remediation and evaluation of student progress.

. Maintain appropriate student data, other records, and reports as

required.

. Manage classroom organization

Dillards June 2005-

Spring 2008

Sales Representative (Seasonal)

Jewelry Sales

Accessory Inventory

Sales and Goal Oriented Recruiter for regular, ongoing clients

Project Transformation Intern (Summer 2007)

http://www.projecttransformation.org

. Day Camp Development

. Ability and desire to be in ministry with children and adults in

interactive, leaner-centered settings

. Good team work skills, enthusiasm, and flexibility

Central Dallas Ministries: University of Values Intern

(Summer 2004) www.cdm-hope.org

. Administrative assistant emphasizing exploratory learning, community

development, and ethnic diversity

. Data Entry Specialist

. Editor of UV weekly newsletter

. Coordinator for East Dallas community voter registration rally

Special Needs Advocate (Fall 2003-2010)

. Arc of Denton Volunteer

. D.I.S.D. Functional Life Skills Classroom Volunteer

. Presbyterian Hospital of Dallas NICU Caregiver

. El Corazon Del Padre Orphanage

Related Experience

UNT Resident Advisor and Peer Advisor (2004-2007)

http://www.unt.edu/rapa/Content/Forms/PAjobdesc.pdf

. Advise students in one-on-one appointments, phone/online advising and

coordinate with university hall directors and faculty advisors on

strategies to improve student retention (career services, housing

executives, and faculty)

. Planner of informational agendas of academia degree requirements and

other important information needed throughout the year; career liaison

between career resources on campus and the housing department

Responsible for registration assistance, drop/add, and withdrawal

functions into university registration system

. Fostered and maintained constant interaction within resident's

academic and social involvement through tracking data management

system: Excel: in-house and out house residents each semester

. Record-keeping specialist of desk administrative information, building

maintenance, and student residential/registry information

. Safety regulations administration while supervising 60 dorm residents

. Organize academic and social programs within the university's

residence halls

Honors and Awards

. Lambda Pi Eta Communications Honors Society, 2006

. President of National Residence Hall Honorary, 2005

. UNT Housing 'Outstanding Service & Professionalism' Award, Fall 2005

. Ms. Juneteenth of Denton, TX 2007

Professional/Community Organizations

o National Association of Special Education Teachers

o March of Dimes

References

Brenda Boyd- Teacher-Highland Park Independent School District (214) 244-

5615

Royond Hendrix-Principal-Nancy J. Cochran Elementary 214-***-****

Sandi Kerley-Reading Specialist-Richardson ISD 469-***-****

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