Office Management

Laura Y Lewis

**** ****** ****** ( Mc Calla, AL *5111

Home: 205-***-**** ( Cell: 205-***-****

************@*****.***

Intermediate Level - Administrative Skills

Profile

Administrative support professional offering flexible office managing

skills and proficiency in Microsoft Office programs. Strong planner and

problem solver who fervently adapts to change, works independently and

exceeds expectations. Able to juggle multiple priorities and meet tight

deadlines without compromising quality.

Education

EAGAN COLLEGE - Birmingham, AL- Microsoft Certifications

VIRGINIA COLLEGE - Birmingham, AL- Studied Medical Assisting

HERZING COLLEGE - Birmingham, AL- Studied Office Automation

WOODLAWN HIGH - Birmingham, AL - DIPLOMA

Relevant Courses:

Keyboarding and Document Formatting

Communication Skills for Civil Treatment & Diversity

Professional Office Procedures for Customer Services

Time Management/ Multi-task Procedures

Key Skills

Office Office Management Organizational skills Front-Desk Reception

Skills: Event Management

Operated Calendaring Executive Support

multi-phone line Office Equipment Good Customer

system Typing Relations background

40-50 WPM

Computer MS Word MS Outlook

Skills: MS Excel MS Access

MS PowerPoint MS Publisher

Work Experience

Easter Seals - Birmingham, AL Placement Specialist / 2011-

Current

Handled multifaceted clerical tasks (data entry, filing, records

management, and billing) as the placement specialist.

Entrusted with confidential client information/ Background checks/Drug

Screening.

Coordinated interviews, maintained and ensured premium service for all

consumers.

Knowledge of OSHA, ADA and SSA Laws

Experience with Adult Rehabilitation services/ dealing with angry/irate

consumers.

Acipco - Birmingham, AL

Serviceperson-clerk/ 1992- 2009

Communicated effectively with multiple departments to plan and prepare

classes for hands on training.

Established strong work relationships to gain support and effectively

achieve positive results with each assignment.

Provided timely, courteous and knowledgeable response to information

requests; screened and transferred calls; and prepared office

correspondence.

US Gypsum, Interiors - Birmingham, AL Inspector/Operator/

1985-1992

Ability to enter correct coding for all materials before it ships to its

destination.

Communication with vendors/ other affiliates relating to products.

Performed office duties; organized pertinent company information.

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