Manager Customer Service

TIMOTHY G. SMITH

***** **** ******** ******

Boise, Idaho

83713

Residence: 208-***-****

TRANSPORTATION/LOGISTICS MANAGEMENT

A results driven, strategic thinking, accredited professional with over 28

years of focused cross-function domestic and international logistics

management experience. A well respected, proactive, analytic and

versatile team leader.

Lean Supply Chain Management Transportation Law

SAP Customs/Excise

Canadian and American Production Planning/Inventory

operations Control

Canadian Citizen, Permanent Computerized Systems

Resident of the United States Freight Claims Management

Rate/Contract negotiation and

Transportation administration

Rail: Merchandise and Warehousing: Public and

Intermodal Private

Road: Common Carrier, Union and Non-Union

Dedicated operations

and Private Fleet Customer Service/Tele-Sales

Marine: Container and

Breakbulk

Career History

Weyerhaeuser Company 2000 - Current

Rail Transportation Manager (August 2009)

Boise, ID/Federal Way, WA

Functions as the Subject Matter Expert on all rail matters for the iLevel

(strand, veneer, lumber) Business Unit. Directs operations to provide cost

effective, on-time, damage free rail shipments while developing tactical

strength at the local level.

Provides guidance on regulatory and competitive matters for Canadian and

American rail operations. Consults to Cellulose Fibers Business Unit as

required.

.

. Annual shipments approximate 33,000 carloads, $179 million spend.

. 29 manufacturing facilities, 9 in Canada and 20 in the United States.

. Managed combination of a private fleet of 600 centerbeam cars, in

addition to railroad supplied equipment

. Overall on-time shipping exceeds 98%

. Exploited cross business negotiation and integration opportunities for

Rail Contracts and Tariffs resulting in a $957K savings in year 1.

. Successfully sourced and placed a more efficient car size at two

facilities resulting in $1MM/year freight savings due to load

efficiency. In both cases, cars were leased by Railroads with no

exposure to Weyerhaeuser.

. Exploited a modal shift efficiency gain (truck to railcar) for a

customer, resulting in an annualized $150k savings

. Designed process to reduce costs of returning a non-performing leased

railcar fleet: $350k savings

. Provide direction/counsel to the Corporation with respect to rail

matters and represent the Corporation via such forums as NITL in the

United States and FPAC in Canada

. Represented Weyerhaeuser in a successful campaign to have AAR rescind

new railcar loading patterns that would have resulted in increased

dunnage cost and pulp contamination. Conservative annual savings to

Weyerhaeuser of $5.1MM.

. Ownership of multi-modal, transload and break-bulk facilities and

contracts in Canada and the United States

. Provide direction to the Corporation with respect to safe and secure

loading protocols, conformance with AAR and RAC rules. Conduct audits

and provide best practices.

. Systems enhancement

. Provide Transportation cost/risk assessment and containment strategies

for new projects

Business Logistics Manager (2007 - 2009)

Strand and Veneer Technologies

Boise, Idaho

Directed cost effective, on-time, damage free outbound

transportation/logistics solutions for two Business Units comprising 21

manufacturing facilities, five in Canada, and sixteen in the United States

along with one American and one Canadian forward inventory/reload

locations.

. Annual shipments approximate 126K movements or 13MM tons (19k railcars,

102k trucks), $183MM spend.

. Responsible for all Carrier Agreements, motor and rail.

. Overall on-time shipping exceeded 98%

. Directed carrier lane/volume rationalization program resulting in

overall Carrier rate reductions of $294K with no reduction in service

levels

. Established modal cost comparison program to push traffic to the most

cost effective mode, by lane resulting in $752K savings in year one.

. Negotiated rates for railroad convenience substitute cars that preserved

cost efficiency of preferred cars. 9% savings.

. Replaced boxcar fleet with more cost effective size for a $174K savings

due to efficiency gain

. Centralized automated Motor Carrier dispatch

. Directed migration to web based Transportation Management System for

truck tendering

. Centralized railcar ordering and monitoring of inbound and outbound rail

moves

. Centralized monitoring of railroad car order fill rate for performance

and demurrage management

. Directed creation of automated railcar position exception reporting

. Provide oversight for car loading patterns for both closed and open cars

and conformance with respective AAR guidelines and rules.

. Dedicated and seasonal pop-up fleets

. Established modal cross-training program within dispatch group.

. Developed methodology for establishing rate levels for over-length truck

shipments

. Represented Transportation for Sales & Operations Planning (S&OP) and SAP

migration

Business Transportation Manager (2004 - 2007)

Oriented Strand Board and Composite Panels

Engineered Panels Business

Winston-Salem, North Carolina

Charlotte, North Carolina

Edmonton, Alberta

Directed outbound transportation for two Business Units comprising 15

manufacturing facilities, five in Canada and ten in the United States,

along with two American and one Canadian forward inventory locations.

Expanded scope to accommodate and merge newly acquired Composite Panels

business.

Combined transportation support for Canadian and American divisions into

one unit based in Winston Salem. Direct reports remained embedded within

the Business Units in Edmonton Alberta and Winston-Salem North Carolina

with Winston Salem providing remote support to Composite business in Fort

Mill South Carolina.

. Guided four Business Units in developing a cross-business Dedicated

Carrier solution combining Weyerhaeuser and Third Party freight. Fleet

size approximated 325 Common Carrier owned/operated trucks.

. Increased flexibility and cost effectiveness of dedicated program by

establishing a controlled third party freight program with revenue share

and allowing a shift to dedicated capacity

. Centralized transportation support for OSB and Composite to facilitate

identification and exploitation of cross-business synergies as well as

building team strength and facilitating succession planning.

. Combined Canadian and US staff to create 'virtual office'.

Business Transportation Manager (2000 - 2004)

Eastern Oriented Strand Board Business

Engineered Panels Business

Winston-Salem, North Carolina

Weyerhaeuser Company acquired MacMillan Bloedel. Appointed to newly

created position of Business Transportation Manager for the Eastern OSB

Business based in Winston-Salem.

Responsible for all outbound transportation from six manufacturing

facilities, two in Canada and four in the United States.

. Directed integration of the transportation component of MacMillan Bloedel

business.

. Successfully led a team of five in a rail carrier negotiation resulting

in a multi-year agreement and avoidance of $2.2 million in proposed rate

increases over the life of the agreement.

. Established a common package size resulting in an annual saving of $0.8

million in freight costs by maximizing load efficiency across all modes

and all origins. Common package size also increased supply flexibility

during upset conditions

. Provided Transportation direction to bring freight payables in-house

which along with the establishment of an AutoPay system provided a first

year savings of $81k.

. Negotiated Customs Brokerage charges to flat fee from transactional.

. Established an inter-corporate haulage structure. Initial project will

save OSB Business $150K per year in freight charges and will transfer

$345K in new revenues to the Private Fleet of a sister company.

. Capitalized on a cross-business, multi-modal opportunity for annualized

savings of $1.5 million.

MacMillan Bloedel Limited 1995 -

2000

Manager, Freight and Traffic

Composite Building Products

Mississauga, Ontario

Directed the development of cost effective transportation methodologies to

global markets for six newly established Limited Partnership ventures

comprising three commodity groups.

. Successfully represented MacMillan Bloedel and one Partner mill in

several actions under Federal Law before the Canadian Transportation

Agency resulting in a total three-year reduction of freight charges of

approximately $7.5 million US.

. Established back-haul program to improve carrier efficiency and customer

service through increased truck supply. Freight savings averaged 13%.

. Established cost effective rail routing guides with respect to

open/closed, shared asset status

. Directed development of cost-effective trans-load facilities and

associated transportation to and from these facilities. Savings

approximated 11%.

. Established a cross training program between Customer Service

Representatives, Sales Representatives and the Transportation Department.

. Represented the Business Unit on the development of a corporate cross-

business transportation plan. Plan target savings was $17 million Cdn.

24 months after implementation.

Lakeport Brewing Corporation 1993 - 1995

Manger, Warehousing and Distribution

Hamilton, Ontario

Directly responsible for all outbound logistics aspects of the Corporation,

Domestic and International, with the mandate of start-up as well as future

positioning of the Corporation. Responsible for product inventory levels

in the field as well as inventory levels and inbound transportation of

packaging materials.

. Completed move to direct delivery of approximately 450 customer locations

with framework set for additional 600. Distribution costs were reduced

by approximately $200K in the first year.

. Established tele-sales operation to service above accounts.

. Enhanced systems and procedure, employed empowerment techniques to reduce

errors in order picking: error rate fell from approximately 20% to less

than 1%.

. Coordinated customs activities and excise duty drawback of $700K

annually. Modified procedures to improve Duty Drawback cash flow by

approximately 60 days.

Labatt Ontario Breweries 1985 - 1992

Distribution Coordinator (1991 - 1992)

Toronto, Ontario

Controlled the movement of all product, packaged and bulk, as well as

determining the most cost effective mix of private and public carriage.

Total annual freight of approximately 1.2 million tons, three production

facilities, and five private warehouses.

Central Dispatcher (1987 - 1991)

Toronto, Ontario

Provided Provincial direction to two remote private fleet dispatchers as to

the most cost-effective carriage of goods within the Province from three

manufacturing facilities and three satellite warehouses.

Logistics/Production Planning Assistant (1985 - 1987)

Toronto, Ontario

Intensive practical exposure to logistics, production planning,

warehousing, dispatch and industrial relations.

Brinks Canada Limited 1981 - 1985

Branch Operations Supervisor

Kitchener, Ontario

Daily branch operations including armoured car service, cash

consolidation/deposit, vault operations, automated coin processing/rolling

and Automated Teller Machine service.

Education and Professional Development

Bachelor of Arts (Honours)

1980

York University, Toronto

Specialized Honours in Geography with concentration in industrial location,

transportation and urban planning.

Professional Logistician (P.Log)

2000

Canadian Professional Logistics Institute, Toronto

Chartered Institute of Logistics and Transport (CILT)

2004

Elected as Charter Member, Ottawa Canada

Commercial Drivers License

1978

Ordinary Seaman

1974

Canadian Home Trade

Relevant Courses

. Export and International Trade York University, Toronto

. NAFTA Broker/Importer Course Revenue Canada, Niagara Falls ON.

. Contemporary Canadian Business Law Wilfred Laurier University,

Waterloo ON

. Continuous Improvement Program (C.I.P) G.R. Technologies, Toronto

. Statistical Process Control (S.P.C) G.R. Technologies, Toronto

. Analytical Problem Solving G.R. Technologies, Toronto

. Introduction to Sequel Plus in-house, Labatt, Toronto

. Introduction to Oracle Database in-house, Labatt, Toronto

. Microsoft Word SHL Systemhouse, Toronto

. Microsoft Excel SHL Systemhouse, Toronto

. Microsoft Access SHL Systemhouse, Toronto

. Cognos PowerPlay in-house, Lakeport, Hamilton

. S&OP in-house, Weyerhaeuser

. SAP in-house, Weyerhaeuser

. Lumber track in-house, MacMillan Bloedel/Weyerhaeuser

. Lean Manufacturing in-house, Weyerhaeuser

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