Sales Customer Service
Resume:
ANNE VAN DAME
Rochester, MI **307
****.*******@*****.***
CAREER OBJECTIVE
To obtain an accounting position within a firm that will allow me to utilize my abilities to enhance the
company’s efficiency while allowing me to develop additional skills and attain other professional goals.
PROFESSIONAL EXPERIENCE
Accountant Promotional Impact & Green Giftz, Grand Rapids, MI 10/2008 – Present
Prepare and maintain various supporting documents including bills, receipts, vouchers, invoices,
purchase orders, quotations, and employee vacation records.
Verify all employee expenses and reports for upper level management to approve.
Manage accounts receivable and accounts payable responsibilities for a $2 million sales
company including customer inquiries and vendor billing discrepancies.
Create and update monthly sales graphs and reports for upper level management.
Utilize third party resources and applications within the promotional industry to aid clients in
product searching.
Supply pricing analysis to management on a daily basis.
Provide customer service to new and long standing clients by managing projects on an individual
basis.
Coordinate and communicate with vendors to ensure timely completion of projects.
Prepare and file year end sales tax returns for the Internal Revenue Service.
Update and prepare information for Women Owned Business recertification on an annual basis.
Attend workshops to improve the computer systems utilized by the company and implemented
software updates.
Sales Analyst Intern GMAC Insurance, Southfield, MI 5/2007 – 8/2007
Developed a working knowledge of the systems utilized by the company to provide
ad hoc analysis.
Coordinated with external partners to provide analytical reports for a high priority project that
resulted in a compensation plan for sales area managers.
Created and updated charts for management review meetings.
Analyzed data to provide summary reports to upper management.
COMPUTER SKILLS
Proficient in MS Outlook, Word, Excel, PowerPoint and Profit Maker, with a working knowledge of
Access, Lotus Notes, and Adobe Illustrator.
EDUCATION & CERTIFICATIONS
Grand Valley State University, Allendale, MI, 2008
Bachelor of Business Administration Degree in Finance and Business Economics
Minor in Accounting
Certified SAP Solution Architect, Grand Rapids, MI, 2008
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