Sales Customer Service

Michelle Boutin Warga

** ****** **.,

Manchester, CT 06040

Email: ***************@*****.***

203-***-**** (Mobile)

CAREER OBJECTIVE: Procurement of an outside sales position with an

innovative, industry-leading medical company.

PROFESSIONAL EXPERIENCE

Sales Coordinator/Business Manager, Warga Home Improvement

Solutions of New England.

Manchester CT (10/10 - present)

Secured/booked jobs through direct customer interaction; created referral

incentive program - driving growth.

Ordered supplies; skillfully negotiated "special pricing" rates on key

products - increasing profit margins for the business.

Cleverly marketed companies' unique service-offerings to neighboring

residents; led to steady gains in community support.

Handled billing & payroll and managed expenses; carefully tracked Profit

and Loss Statements - ensuring long-term success.

Caulk Territory Representative, Dentsply North America. Dental

Restoratives Sales Professional.

Southern CT Territory (08/06 - 10/10)

Attainment of 100% quota performance for the year of 2009; ranked in the

top 10% of Caulk sales reps nationally.

Successfully completed the year of 2007 with a performance of 100.5% to

quota, in top 10% nationally.

Called on dentists across a broad array of clinical settings; provided top-

notch restoratives & unparalleled customer service.

Cultivated lucrative Hospital and School & Government accounts

throughout CT Territory, resulting in increased sales revenue.

Orchestrated/hosted noteworthy C.E. events that garnered clinical

support; augmented reach, acceptance & adoption of key products.

Consistently exceeded sales quotas while leaving a surplus expense

budget, throughout the duration of my employment.

Account Executive, Clear Channel Communications. Radio Advertising Sales

Representative.

Springfield, MA (08/04 - 08/06)

Awarded 1st Place Ranking on Springfield Sales Team in the category of 'New

Business Development,' in 2005 & 2006.

Consistently exceeded monthly/yearly sales budget targets - overdriving

assigned quotas in both 2005 & 2006.

Generated ALL [my] sales leads & clients; engaged decision-makers,

identified "needs," confirmed interest & commitment.

Crafted & delivered dynamic presentations and CLOSED THE BUSINESS on the

spot; established 75% closing ratio.

Sales/Hiring Manager, Southern Sun-Sations Tanning Salon.

Amherst, MA (09/03 - 08/04)

Created a friendly & upbeat work environment; facilitated rapport-

building between customers & staff members, which led to increased

sales.

Hired, fired & trained personnel and generated [their] work

schedules; fashioned 'Employee Handbook' that clearly delineated

job responsibilities, duties & tasks - yielded accountable, highly-

productive workers.

Formed & maintained the salons' line of premium skincare product-

offerings; educated staff on "best sales practices" for each &

every item.

EDUCATION

Bachelor of Arts, (05/10/03)

Stetson University, DeLand, FL.

Major: Communications; Minor: Sociology

Completed NAMSR Medical Sales Training; certified by Said

Organization as a Medical Sales Representative (02/16/11). RMSR

#: 76062011.

SUPPLEMENTAL SKILLS, ACTIVITIES & AREAS OF INTEREST

Advanced proficiency with Microsoft programs; Word, PowerPoint, Excel and

CRM Software/Tools: Lotus Notes & Siebel.

Volunteering regularly at The [non-profit] Central CT Cat Project - a

fulfilling endeavor, which I am very passionate about.

Psychology, Sociology, Psychiatry, Psychosomatics, The Global Economy,

Public Policy, The Environmental Movement, Genetic Studies/Research,

Psychosomatics, Classical Literature, 'The Arts' - Visual, Literary &

Performance [forms].

Contact this candidate