Customer Service High School

Richiel L. Keeney

**** ********** **

Burton, MI 48519

810-***-****

***********@***.***

OBJECTIVE

-Experienced direct care worker seeking work with deaf people. -Experienced Day-care worker seeking

work with children. -(Soon to be) Licensed Esthetian

QUALIFICATIONS

• 400+ hours in Esthetics, product used bio elements, great customer service, desk work, hot rocks,

knowledge of different waxing's and type of waxes available, body wraps, facials, eyebrow tinting,

eyelash tinting and perming,make-up, to name a few.

SKILLS AND ABILITIES

-customer service -communication skills -medical record keeping -Level 4 sign language -Word Perfect

-Multi-phone line use -TTY usage -child care -work in deaf community -CPR and first aid -cash register

-money handling -400+ hours in Esthetics training -make-up

EMPLOYMENT HISTORY

cashier/stock, 12/2006 - 09/2009

Aunt Millies Bakery Inc, Burton, MI

-stock shelves sort bread -cashier

assistant manager/DCA, 4/2001 - 04/2006

Communication Access Center, Flint, MI

-made schedule for employees -payroll -help deaf people learn independent living skills, cook, clean,

and help with TTY calls -taking consumers into the community for doctor appointments or errands -used

my sign language skills

cashier/bagger, 4/2000 - 7/2001

VG's Food, Burton, MI

-greeted customers -performed teamwork -cash register work -ran checks and credit cards -stocked

shelves -kept store clean -answered multi-phone lines

waitress, 8/99 - 2/00

Captain Cody's, Flint, MI

-seated and greeted customers -took accurate orders -placed orders on computer -answer phone -

cleaned -cashier

Nursery, Snack bar, wait staff, bar, 10/96 - 6/99

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Galaxy Lanes Bowling Center, Grand Blanc, MI

-customer service -food preparation -cleaned tables -programmed computers to set up bowling

EDUCATION

Direct Care Certificate - Direct Care

Mott Community College, MI

Licensed- May 2011 - Esthetics

Mott Community College, MI

CERTIFICATES / LICENSES

direct care-D.C.A. Mott Community College, MI

CPR Red Cross, MI

Sign Language mott community college/Michigan School for the Dea,

MI

Esthetician Mott Community College, MI

HONORS AND ACTIVITIES

1st Place in the Make-up contest 04/11 Student of the year award in Esthetics-01/11-04/11 Employee of

the quarter, C.A.C., 4/01-6/01 Perfect Attendance Paro High School 1999 Student of the month Atherton

High School 1997

NOTES / OTHER INFORMATION

-I worked in the nursery @ Galaxy Lanes for 5 years, also worked in the nursery while in high school at

the school. -I have all my certificates for Direct Care work. (however, then my need to be updated) -I am

Morc certified, as well as in Genesee county. -I have taken CPR and 1st aide. - Esthetics License

• References upon request

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