Active Directory Manager
Resume:
JOE BURGOS
*********@*******.***
Network Administrator / Lotus Notes Administrator
SUMMARY
A result oriented, resourceful Network Administrator expert with 8 years
experience in multi-platform security standards. Strengths include in-depth
knowledge of Active Directory, Lotus Notes, Network, deskside support,
server management and application support. Highly motivated problem solver
with a reputation for learning new systems and concepts quickly. Works
well with little supervision in a fast paced environment to meet department
SLA's.
TECHNICAL SKILLS
Software includes Active Directory, Lotus Notes, BlackBerry, PCAnywhere,
Remedy, RACF, ITIM-Identity Manager, NetIQ DRA, Hyena, Security Explorer,
McAfee Endpoint Encryption for PC, Crystal Reports, nCircle IP360 and
Security Intelligence Hub. Expert knowledge on Windows Servers, Dell
laptops and IBM Mainframe, DNS, DHCP, TCP/IP, LAN/WAN. Working knowledge
in Mainframe command line, PowerShell, .Net Apps., JavaScript, Lotus
Script, Active Server Pages (ASP), SQL, JCL, HTML and DHTML, MS Office.
PROFESSIONAL EXPERIENCE
American Honda Motors: 2002 - Present
Network Administrator / Lotus Notes Administrator: 2002-2011
Member of 2nd Tier team responsible for Lotus Notes: User support, version
migration from 5.0 to 6.5 to 8, database security access control, client
installation support, mailbox restores, and promote new DB design and
changes. Provide 24x7 2nd and 3rd level troubleshooting support to deskside
and helpdesk teams, manage all peripheral device issues through Remedy
ticketing system including printers, network access issues and VPN
problems. Manage Active Directory accounts provisioning and de-
provisioning, SharedFolder security changes, Group Policy changes, create
users and computers.
. Provision accounts in AS400, RACF, Active Directory, Lotus Notes,
network SharedFolders, Windows servers, Blackberry, Unix, web
applications and CryptoCards.
. Lead technical team to build web-based application to audit all Active
Directory User accounts and SharedFolders to meet new company SOX
compliance standards.
. Create semi-annual Periodic Access Review audit reports for all SOX
targeted SharedFolder access and Active Directory User Accounts for
700+ cost center manager approval.
. Wrote PowerShell scripts for Active Directory to automate deletion of
user login scripts upon termination and remove computers off the
network after 180 days of inactivity.
Security Administrator: 2007 - 2010 (Special Project)
Lead SME for McAfee Endpoint Encryption server configuration, installation
and administration. Responsible for project managing the creating, testing
and piloting installation packages and creating BartPE images. Developed
documentation with flowcharts and trained our HelpDesk, Deskside Support
and LAN Admin teams to provide customer support.
. Provided 3rd level customer and server support 24/7 to meet aggressive
rollout schedule companywide that included Japanese OS.
. Migrated existing EEPC Canadian site to meet cost-cutting goals.
. Built automation after rollout for user and computer laptop
terminations and maintenance to match Active Directory.
. nCircle IP360 and Security Intelligence Hub Administrator responsible
for maintaining and running weekly network vulnerability and risk
management scans. Provide reports to all server and WAN groups that
included vulnerability patching. Provide high level aggregate reports
from 5 companies to VP executives.
SMS/MARCONI: 1997 - 2002
Enterprise Engineering Consultant 1: 2001 - 2002
Analyze current solutions, implement technical solutions of varying
difficulty levels for internal use and clients, evaluate new information
technologies, web application development for Intranet and client websites,
automation engineering of various mainframe/midrange applications.
Document, test, and train users once systems introduced and assimilate
disaster recovery using scripts.
. Successfully installed four TNG Enterprise servers and installed TNG
Application Agents on 75 servers for a remote client to monitor their
entire IT infrastructure.
Web Developer: 1999 - 2001
Second level support for Intranet and client websites, install and
troubleshoot software and hardware for web servers; apply security and
train help desk for administration, develop web applications.
. Developed and installed a web application (Employee Directory)
companywide using Lotus Notes R5 to enable easier and more efficient
administration of company employee profiles.
Automation Engineer: 1997-1999
Successfully consolidated 28 mainframes and midrange master consoles;
provide second level support 24/7; write programs to automate system IPLs
and operational functions, train users and Help Desk, perform upgrades and
server bug-fixes.
. Developed and project managed the implementation of a console
consolidation and automation solution that eliminated the use of
mainframe consoles and repetitive operational functions for two data
centers.
PYRAMID INFORMATION SERVICES: 1987 - 1996
Senior Operations Analyst
Computer Operations Supervisor, batch job processing, back-ups of client
data bases, tape library management, routing and shipping weekly reports to
worldwide destinations, decollating and bursting of clients' reports,
system support for hundreds of on-line users, IPL systems after weekly
maintenance and up-grades.
. Train new employees on the Master Console functions, printing and
decollating paper to enable smooth transitions for new clients that
were outsourcing their data operations to Pyramid.
EDUCATION
Bachelors Degree, Cal Poly Pomona University, CA (in progress)
Associate Degree, Chaffey College, CA
TECHNICAL TRAINING
. MCSE (MCITP) currently in school
. CISSP training
. MCAD - .Net Development training
. Lotus Notes R5 Development training
. Computer Operations and Management Diploma: GPA 4.0
. Computer Associates - Automation Point Configuration
. Computer Associates - Unicenter TNG
. Computer Associates - OPS/MVS, REXX Programming
REFERENCES: Available upon request.
Contact this candidate