Customer Service Manager

Diamond

**** **** ***** ***** **** Collins, CO **528 . 970-***-**** . *********@*****.***

Education

University of Northern Colorado 2006-2011

Bachelor of Arts: Journalism, Public Relations and Advertising

Projects:

Media Plan for JetBlue Airways

Public Relations Plan for Greeley Historical Museum

Advertisement Storyboard for 2010 UNC Jazz Fest

Experience

Examiner.com

Social Media Intern May 2011-August 2011

Promotion and analysis of Examiner.com brand through social media outlets

University of Northern Colorado: Enrollment Management and Student Access

Student Assistant to Marketing and Community Relations Manager 2010-2011

Creation of marketing materials, ad scheduling, assisted in brand promotion, and administrative tasks

Lowes Home Improvement Warehouse

Customer Service Associate 2007-2010

Took care of front end tasks not limited to customer inquiries, money handling, online orders,

deliveries, credit processing, cleaning, and stocking of front end merchandise

Alpha Phi Sorority

Director of Chapter Facilities 2009

Managed the rules and maintenance of the house that held 21 females

Strengths & Skills

Attitude

Technological Literacy Creativity

Sense of Humor

Microsoft Office Suite Digital Photography

Self-Starter

Adobe Creative Suite Social Media Listening

Quick Learner

Mac Operating System Ad Scheduling

Written Communication

Quark Express Social Networking Platforms

Verbal Communication

Internet Explorer Search Engine Optimization

Detail Oriented

Google Chrome Proof-Reading

Organized

Copywriting Editing

Multi-Tasking

AP Style Critical Thinking

Awards

Top Storyboard for UNC/Greeley Jazz Fest 2010 commercial

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