Administrative Assistant Customer Service
Resume:
Joy Thomas
Atlantic Beach, FL 32233
Cell: 904-***-**** or email: *********@*******.***
Objective: To obtain a position with a company that will utilize my
exceptional creative and professional skills
Education: Florida Community College of Jacksonville - April 2007
Associate's of Arts degree
Troy University - March 2011
Bachelor's of Science in American History
Qualifications:
. Nine years experience as an Administrative Assistant
. Thorough knowledge of office protocol
. Proficient with the use of Microsoft Office software including Excel
. Certified for Microsoft Word and Power Point
. Experience using CentreVu, Hart Software, Query 101, Helm and Maxwell
Systems
. Experience in 10 key
. Type 65WPM
. Highly skilled in interpersonal relations
. Strong organizational and communication skills
. Able to complete complex assignments correctly and within time
constraints
. Self motivated, reliable, fast learner, team player, multi-tasked
. Notary
. CPR Certified
Employment history:
Knaier, Inc. Jacksonville, FL - January 2009 to Present
Administrative Assistant
Duties: Perform daily administrative assistant functions in support of the
president and office manager. Daily tasks include answering phones, filing,
balancing the checkbook, preparing checks, send faxes, Fed-ex, mail, update
Excel spread sheets. Maintain accounting spreadsheet for multiple
companies. I also assist with marketing projects. Other duties vary day to
day.
LandSouth Construction, LLC. Jacksonville Beach, FL - August 2004 to
February 2011
Staff Accountant
Duties: Perform daily administrative assistant functions in support of the
executive managers, project managers and chief financial officer. Daily
tasks include entering invoices into our accounting software, processing
subcontractors applications for payment, posting all approved invoices to
the appropriate month, mailing checks out, filing, taking calls, and
maintaining spreadsheets for the subcontractors to report percentage
complete on projects. I provide backup support to the Chief Financial
Officer, Senior Staff Accountant and receptionist. Other duties vary day to
day
Project Administrator
Duties: Perform daily administrative assistant functions in support of the
executive managers and project managers of my assigned project. Daily tasks
include answering phones, filing, preparing accounts payable, send faxes,
Fed-ex, mail, update Excel spread sheets. Make quarterly company
newsletter, send out plans for subcontractor bidding, handle subcontractor
insurance, update subcontractor information in our system. Other duties
vary day to day.
Nuvell Financial Services, Jacksonville, FL - September 2002 to August 2004
Collections Information Specialist
Duties: Performed daily administrative assistant functions in support of
the Senior Vice President and Vice President of Nuvell Financial Services.
Daily tasks include creation, modification, and updating of reports in
Excel spreadsheet format. Making Power Point presentations monthly. Also
executed other various tasks such as, handling collections mail, faxing
documents, schedule meetings, retrieving credit reports, filing, handle
expenses, updating customer's accounts, and making flight reservations to
fulfill travel requirement.
Test Equipment Connection Corporation, Lake Mary, FL - December 2001 to
2002
Customer Service Representative
Duties: Accepted phone calls and transferred calls to appropriate sales
associates. Maintained phone log. Provided fax services by faxing
information documents to customer and associates as required.
Ross Stores, Altamonte Springs, FL - June 2001 to December 2001
Customer Service Representative
Duties: Responsible for daily reconcilement of cash drawers and all monies
generated through daily sales. Handled the balancing of all receipts.
Responsible for customer service including customer complaints, assistance
with questions, and answering phones.
Crispers Restaurant, Longwood, FL - October 2000 to June 2001
Cashier/Server
Duties: Responsible for taking orders, assisting customers, answering
phones, prepping food, delivering food, counting cash drawer at end of
shift. Other various duties as needed.
References
Emily Batten
Assistant- Jax Port
Dana Webb
Sr. Staff Accountant
904-***-**** ext 412
Krista Frazee
Massage Therapist- Salon on the Square
Kim Johnston
Owner- Marketing & Designs by Kim
Contact this candidate