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Administrative Assistant Customer Service

Location:
Atlantic Beach, FL, 32233
Posted:
August 29, 2011

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Resume:

Joy Thomas

**** *********** ** *

Atlantic Beach, FL 32233

Cell: 904-***-**** or email: abgt5r@r.postjobfree.com

Objective: To obtain a position with a company that will utilize my

exceptional creative and professional skills

Education: Florida Community College of Jacksonville - April 2007

Associate's of Arts degree

Troy University - March 2011

Bachelor's of Science in American History

Qualifications:

. Nine years experience as an Administrative Assistant

. Thorough knowledge of office protocol

. Proficient with the use of Microsoft Office software including Excel

. Certified for Microsoft Word and Power Point

. Experience using CentreVu, Hart Software, Query 101, Helm and Maxwell

Systems

. Experience in 10 key

. Type 65WPM

. Highly skilled in interpersonal relations

. Strong organizational and communication skills

. Able to complete complex assignments correctly and within time

constraints

. Self motivated, reliable, fast learner, team player, multi-tasked

. Notary

. CPR Certified

Employment history:

Knaier, Inc. Jacksonville, FL - January 2009 to Present

Administrative Assistant

Duties: Perform daily administrative assistant functions in support of the

president and office manager. Daily tasks include answering phones, filing,

balancing the checkbook, preparing checks, send faxes, Fed-ex, mail, update

Excel spread sheets. Maintain accounting spreadsheet for multiple

companies. I also assist with marketing projects. Other duties vary day to

day.

LandSouth Construction, LLC. Jacksonville Beach, FL - August 2004 to

February 2011

Staff Accountant

Duties: Perform daily administrative assistant functions in support of the

executive managers, project managers and chief financial officer. Daily

tasks include entering invoices into our accounting software, processing

subcontractors applications for payment, posting all approved invoices to

the appropriate month, mailing checks out, filing, taking calls, and

maintaining spreadsheets for the subcontractors to report percentage

complete on projects. I provide backup support to the Chief Financial

Officer, Senior Staff Accountant and receptionist. Other duties vary day to

day

Project Administrator

Duties: Perform daily administrative assistant functions in support of the

executive managers and project managers of my assigned project. Daily tasks

include answering phones, filing, preparing accounts payable, send faxes,

Fed-ex, mail, update Excel spread sheets. Make quarterly company

newsletter, send out plans for subcontractor bidding, handle subcontractor

insurance, update subcontractor information in our system. Other duties

vary day to day.

Nuvell Financial Services, Jacksonville, FL - September 2002 to August 2004

Collections Information Specialist

Duties: Performed daily administrative assistant functions in support of

the Senior Vice President and Vice President of Nuvell Financial Services.

Daily tasks include creation, modification, and updating of reports in

Excel spreadsheet format. Making Power Point presentations monthly. Also

executed other various tasks such as, handling collections mail, faxing

documents, schedule meetings, retrieving credit reports, filing, handle

expenses, updating customer's accounts, and making flight reservations to

fulfill travel requirement.

Test Equipment Connection Corporation, Lake Mary, FL - December 2001 to

2002

Customer Service Representative

Duties: Accepted phone calls and transferred calls to appropriate sales

associates. Maintained phone log. Provided fax services by faxing

information documents to customer and associates as required.

Ross Stores, Altamonte Springs, FL - June 2001 to December 2001

Customer Service Representative

Duties: Responsible for daily reconcilement of cash drawers and all monies

generated through daily sales. Handled the balancing of all receipts.

Responsible for customer service including customer complaints, assistance

with questions, and answering phones.

Crispers Restaurant, Longwood, FL - October 2000 to June 2001

Cashier/Server

Duties: Responsible for taking orders, assisting customers, answering

phones, prepping food, delivering food, counting cash drawer at end of

shift. Other various duties as needed.

References

Emily Batten

Assistant- Jax Port

904-***-****

Dana Webb

Sr. Staff Accountant

904-***-**** ext 412

Krista Frazee

Massage Therapist- Salon on the Square

904-***-****

Kim Johnston

Owner- Marketing & Designs by Kim

904-***-****



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