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Human Resources Customer Service

Location:
Fresh Meadows, NY, 11366
Posted:
August 09, 2011

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Resume:

CHARLES LEONARD

***-** **** ****** - ***** Meadows, NY 11366

***********@***.***

347-***-**** mobile

718-***-**** home

OBJECTIVE: To secure a position as a valued member of your Human Resources

department that leverages my achievements, skills, energy, and talent for

identifying superior job candidates.

EXPERIENCE:

Initiative Media/Mediabrands - New York, NY 2007-2009

Coordinator, Human Resources

. Provided administrative support to the SVP, Director of Human Resources,

and the entire HR team

. Conducted new hire orientation and processed all new hire paperwork

into Peoplesoft

. Maintained employee personnel records and updated employee information

into HR information system.

. Tracked and updated employee PTO

. Conducted background and reference checks

. Processed employee payroll (PeopleSoft)

. Coordinated all company-wide trainings between the New York, Atlanta,

and Los Angeles offices

. Helped spearhead new, company-wide initiatives designed to foster

employee growth and mobility

. Handled team travel and expense reports

. Worked with accounts payable to ensure timely payment of vendor

invoices.

. Helped roll out and administer the online employee evaluation system -

Success Factors

. Secured company participation at college career fairs for recruitment

purposes

. Helped coordinate the summer internship program

. Posted and updated job descriptions on various career websites

. Scheduled interviews with potential candidates

. Assisted HR Director in obtaining visas, tax equalization and

coordination of housing, benefits, and compensation packages

. Worked closely with temporary services agencies to secure temp employees

. Entered candidate information into applicant database

. Prepared offer letters

. Provided HR support and employee relations for MAGNA Global and Orion

Trading

Lucienne Taylor, Attorney At Law - New York, NY 2001-2006

Legal Assistant, Entertainment Practice

. Provided executive-level administrative support to attorney with a

demonstrated ability to improvise, improve procedures and meet demanding

deadlines

. Prepared day to day correspondence and e-mails which included contracts,

bookkeeping, and some customer service.

. Managed communications between clients and attorney

. Handled all copyright and product placement contracts E-filing for

litigation issues; confidentiality agreements.

. Supervised and proof read all talent and crew work contracts

. Coordinated and maintained organization of projects and events

. Balanced receipts and maintained a spreadsheet for income and expenses.

Maintained file system

. Scheduled appointments/meetings, reservations and travel arrangements as

needed by the attorney

Graham & James LLP - New York, NY 1999-2001

Human Resources Assistant

. Addressed employee inquiries concerning PTO, benefits, and other employee

relations issues

. Processed employee transactions, track all employee probation/initial

review period reports

. Interacted with department managers in identifying recurring issues

. Processed non-exempt employee payroll

. Helped coordinate the summer internship program and other ad hoc projects

Legal Office Assistant - Litigation Practice

. Provided daily administrative support for Sr. Partners, Associates and

other team members as needed

. Reserved conference rooms, catering and room set-up arrangements for

client and executive meetings, lunches, dinners, and new business

presentations

. Heavy phone coverage

EDUCATION: AA, Liberal Arts degree, Queensborough Community College, 1994-

1997

Legal Assistant Certification - F.E.G.S Business School, 1999

SKILLS: Type 70 WPM. Proficient in the use of Microsoft Office (Word,

Excel, PowerPoint, Access, Outlook), Factiva, PeopleSoft, Success Factors,

Bacon's Mediasource

OTHER EXPERIENCE:

Gap Year of Unemployment 2009-2010

Traveling throughout the United States

. Developed negotiation skills through daily contact with sellers in

markets and vendors

. Learned how to adapt to unanticipated situations and improvise new plans

due to periodic travel mishaps and unexpected events

. Developed budgeting and planning skills by financing, planning,

organizing my year around the country. This involved using various

spreadsheets and keeping a record of expenses

. Cultivated language and communication skills through contact with people

from around the world



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