Suzanne V. Ruggiero
Hyde Park N.Y. 12538
**********@*******.***
845-***-**** (Home)
845-***-**** (Cell)
Work History
First Source ~ 10/19/2010 to present
Lake Katrine, N.Y.
Data Entry ~ Medical Claims
1. Input health insurance forms.
2. Maintain 97% accuracy.
3. Maintain 88% productivity.
Internal Revenue Service 12/1998 ~ 03/2005
1040 Waverly Ave. Holtsville, N.Y.
Data Entry
1. Input tax returns
2. Keystrokes ~ 8000 per hour
3. Maintain accuracy of 98% or higher
Accounts Management Clerk
1. Filing
2. Typing
3. Data Entry
4. Organizing cases
5. Managing Tax Examiners workload
6. Assigning caseloads to Tax Examiners
7. Logging cases in and out of unit
8. Sending letters to taxpayers
9. Answering phones
A.S.F.R ~ Automated Substitute For Return ~ Tax Examiner
1. Examine tax returns
2. Send taxpayer letters
3. Find omissions on tax returns
C.O.I.C ~ Centralized Offer In Compromise ~ Tax Examiner
1. Review incoming applications for the O.I.C. Program
2. Input data from applications
3. Send letter to taxpayer requesting further documentation or
explaining why their application had been rejected.
4. Ensure that forms have been filled out correctly.
5. Sort through information substantiating taxpayers claim.
6. Answer taxpayer phone calls.
7. Call taxpayers for more information.
United States Postal Service 02/86 ~04/98
Duryea Rd. Melville, N.Y.
Clerk
L.S.M. ~ Letter Sorting Machine
1. Input zip codes
2. Maintain a 95% accuracy
F.S.M. ~ Flat Sorting Machine
1. Input zip codes
2. maintain 97% accuracy
3. Keystrokes ~ 8000 per hour
Education
Carle Place High School Regents Diploma
BOCES Diploma for Electronics