Customer Service High School
Resume:
Robin M. Cantrell
Columbus, OH 43231
******************@*****.***
Work Experience:
Giant Eagle Supermarket- Cashier
November 2009-present
Ÿ Assist customers with grocery orders as well as offering friendly and inviting
customer service.
Ÿ Assist customers with any inquiries or concerns they have about our company
and its products.
Ÿ Encouraging customers to become a part of our company by signing up for the
“Advantage Card”, which provides discounts on grocery orders as well as gas
purchases.
CVS/Pharmacy Store- Cashier
July 2009- present
Ÿ Assist customers with checkout purchases as well as process refunds.
Ÿ Assist customers within the photo lab or the sales floor with inquiries or
concerns they have about our company and its products.
Ÿ Executing any projects assigned by the store manager.
Ÿ Encouraging customers to become apart of our company by signing up for the
“Extra Care” card, which is our company card that supplies sale offers as well as
coupons.
Pizza Hut CMC (Customer Maniac Call Center)- Customer Service Representative
November 2006- June 2008
Ÿ Assist customers via telephone with food orders as well as offering food specials
off the monthly menu.
Ÿ Assist customers via telephone with inquiries or concerns they have about our
company and its products.
Ÿ Encouraging customers to become continuous customers by emphasizing
helpful, patient, and friendly customer service.
*I was laid off due to call center going out of business.
Education:
Columbus Alternative High School
2004-2008 High School Diploma
Skills:
Ÿ I can type 50 words per minute.
Ÿ I have the ability to multi-task. For example, I can answer incoming calls as well
as working on other assigned duties.
Ÿ I am very persuasive when it comes to sales. I enjoy marketing a product or an
idea to someone in order to execute a task or a desired goal.
Ÿ I feel I have the ability to lead a team instead of just being a part of a team. I
tend to create certain ideas of a task that begins the team project and allow
others to expand off my suggestions.
Accomplishments:
Ÿ I was offered a raise within wages less than a year from my employment because
of my dedicating work ethic and diligence to execute tasks on time.
Ÿ I was offered a promotion from my employment within six months because of
my rapid speed of understanding the goals and tasks designed to help our
company expand.
Ÿ I was asked to become a mentor for new hires and train them on certain tasks,
and projects designed to enhance the production of the company I am employed
by.
Contact this candidate