Management Software Administrator
Resume:
Gwendolyn Ellett 256-***-****
**** ***** ******* **** *******, AL 35739 *********@*****.***
Professional Profile
Software Applications, OS Platforms
• •
Enterprise Accounts Administration Enterprise Applications Administrator
• •
Net ID Windows XP / Windows 2000 Pro
• •
MOUS Certification Windows 2000 / 2003 Server
• •
Microsoft Office 2003 Windows NT
• •
Microsoft Office 2007 Secret Security Clearance
• •
Remedy Administrator Remote Administration
• •
MS 2003 Exchange Administration What’s Up\HP Open View Network
Monitoring
Professional Experience
EMCO Technologies (for Lockheed Martin Information Technology), Huntsville, AL
March 2002 – August 2011
Accounts Administrator
Responsibilities:
• NASA Centers Account / Applications Administrator
• Remote Access Administration
• Create/Administrate Domain, Email, Applications Accounts
• Veritas Backup Administrator
• File Share & IP Address Administration
• Tier 2 / 3 Assistance for the Enterprise Help Desk
• Remedy Trouble Ticketing Software
• Update\Status Remedy Trouble Ticket System
O rbital Astrological Observatory, H untsville, AL
May 1999 – March 2002
Associate Member of Technical Staff
Responsibilities:
• POC for Administrative and Customer Requests
• Accounts Administrator for 5000 Users
• MS Exchange Accounts
• Meeting Maker Accounts
• Remedy Trouble Ticketing Software
Computer Sciences Corporation, Huntsville, AL
August 1995 – May 1999
Associate Member of Technical Staff
Responsibilities:
• POC for Administrative and Customer Requests
• Computer Access Control (CACS) User Profile Management Software
• MS Exchange Accounts
• MS Office Application Support
• Senior Secretary Initially – Managed Travel, Training, Request for Services
• Creation\Tracking\Updates of Invoices
Computer Sciences Corporation, Huntsville, AL
August 1995 – May 1999
Associate Member of Technical Staff
Responsibili ties:
• POC for Administrative and Customer Requests
• Computer Access Control (CACS) User Profile Management Software
• MS Exchange Accounts
• MS Office Application Support
• Senior Secretary Initially – Managed Travel, Training, Request for Services
• Creation\Tracking\Updates of Invoices
Education
North Alabama Chamber of Commerce
Certificate
H igh School, Huntsville, Al
GED
Community Involved: Panoply Chair Person 2005/2006/2007/2008/2009
C hairperson for American Cancer Society – Relay for Life
References:
Tony Stewart 256-***-****
Steve Knight 256-***-****
Rachel Mor r is 256-***-****
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