Post Job Free
Sign in

Customer Service Manager

Location:
Redmond, OR, 97756
Posted:
August 29, 2011

Contact this candidate

Resume:

TRINI ANDERSON

**** ** ******* **.

Redmond, OR *7756

Cell 541-***-**** email: Trinanderson14@ hotmail.com

OBJECTIVE

To obtain a position in which I can use the skills and knowledge necessary to be successful in your company.

EXPERIENCE

2011 to Present - St Charles Medical Center – Bend, OR

• All duties as a Certified Nurses Assistant

2009 - 2010 T Mobile Call Center - Redmond, OR

Customer Service Rep

• Answering calls for T Mobile customers, performing trouble shooting, evaluating customers accounts,

changing rate plans and selling phones.

2007 - 2008 Waterleaf Architecture, ILC - Portland, OR

Finance Manager

• All Accounts Payable, Accounts Receivable and Billing tasks for the f1rm.

• Processing weekly reports for management, processing 1099's at year end, submitting monthly payroll to

ADP, running financial statements for management, bank reconciliations, HR for the firm, supervising the

receptionist as needed.

• Completed a software conversion for the firm in January of 2008.

2002 - 2007 LSW Architects, PC - Vancouver, WA

Accounting Specialist/Administrative Assistant

• Data entry and processing of Bi-Weekly payroll for 50-70 employees in both Oregon and Washington.

• All Accounts Payable, Accounts Receivable and Billing tasks for the firm.

• Answering phones, processing weekly reports for management, making all travel arrangements for the firm,

assisting in creating an administrative procedure manual as well as accounting and payroll procedures

manuals, processing all year end functions, e.g. 1099's and W-2's.

2002 - 2005 Anderson Staffing and Payroll, ILC - Vancouver, WA

Payroll Specialist/ Controller/Co-Owner

• Processing weekly payroll for temporary and permanent employees for both Washington and Oregon.

• Processing prevailing wage payroll on a regular basis for both Washington and Oregon, as well as union

employees payroll.

• Filing all payroll reports, both on a monthly and quarterly basis.

• Processing 1099's and W-2's at year-end.

• All Accounts Payable tasks.

• All Accounts Receivable tasks.

2001 - 2002 Mount Tabor Legal Services - Portland, OR

Legal Assistant/ Office Manager

• Assistant to two attorneys and one Para-legal.

• All accounting aspects and customer service duties, data entry in PCLaw, transcription, putting together the

safety program, composing the Office Procedure Manual and Employee Handbook.

2000 - 2001 Hooker Creek Companies - Bend, OR

Payroll Specialist

• Entered and processed weekly payroll for 250 employees, often-including prevailing wage payroll.

• Created weekly labor distribution reports for department managers.

• Assisted Human Resources Manager and Accounting Division.

1996-2000 Team America Human Resources/EMS - Redmond, OR

Client Services Representative

• Processed payroll for 150 clients with 1200 employees - with a wide range of payroll cycles including

weekly, bi-weekly, semi-monthly, and monthly cycles, often including prevailing wage payroll. The majority

of our clients were in the construction or paving industry.

• Assisted Client Services Director with Jobs Plus, Preferred Worker Program, Unemployment Claims, and

OSHA & Workers Comp programs. -

• Customer service, enrollment of new clients and employees, client and employee terminations, supervision of

Client Services Assistant regarding packaging and timely delivery of payroll, data entry, filing, answering

multi line phones, and assisting management with special tasks.

SOFTWARE EXPERIENCE & OTHER SKILLS Microsoft Office, PCLaw and lO-key by touch. Protrax and Ajera

by Axium.

Payroll Programs - Forefront, SLS, Team Direct, QuickBooks, Coats, Timberline and Protrax

REFERENCES

Sondra Dudley, Supervisor PHS Environmental 360-***-****

Christy Sanchez, Co-Worker Anderson Staffing & Payroll, LLC 360-***-****

Lisa Hamilton, Supervisor Hooker Creek Companies 541-***-****



Contact this candidate