Customer Service Sales
Resume:
815-***-**** • **********@*****.***
Brian P. Robinson
**** ****** ******* *****, *******, IL 60950 • 815-***-**** • **********@*****.***
Brian P. Robinson
Objective
Seeking a challenging position that will integrate my interpersonal skills with my management, customer service
and sales experience.
Experience
3/11 to Present
W.R. Wheeler, Inc. Crete, IL
Director of Marketing
Develop marketing strategies
Perform ongoing customer/market research
Public relations
Build relationships with organizations and companies
Research new products to increase profitability
Negotiate pricing with vendors
Schedule in home assessments
Estimate follow up with clients/businesses
Coordinate deliveries from vendors
9/01 to 3/11
Menards, Inc. Matteson, IL
Account Service Manager
Inside and outside sales
Account acquisition and retention
Provided extensive customer service/follow up to reach sales goals
Cold calling and telephone sales
Assisted accounts with orders and estimates
Coordinated deliveries for accounts
Lead qualification and generation
Accountable for extensive product knowledge
Initiated and closed sales
Built relationships with key decision makers
Responsible for 250 accounts resulting in $1.2M in 2010
7/99 to 8/01
Enterprise Rent-a-Car Crest Hill, IL
Assistant Branch Manager
Provided extensive customer service
Assisted with and monitored day to day business operations
Built relationships with accounts in given territory
Business to business and business to consumer sales
Partake in both inside and outside sales to grow business
Responsible for accounts receivable
Coordinated schedules for office
Provided training to new employees
815-***-**** • **********@*****.***
Brian P. Robinson
Education
8/1994 to 5/1999
Eastern Illinois University Charleston, IL
B. S. in Business Management
References
Carol Guild – Manager
Pheasant Lake Estates
Rob Kaiser – Sales Representative
Conco Paints
Melissa Barclay – Human Resource Coordinator
Menards
Mike Roche – Owner
Eagle Rock Management
Byron McNally – Owner
McNally Landscaping
Bob Gasca – Owner
Gasca Construction
Eric Hollendonner – Owner
Donnerhollen Construction
Contact this candidate