Manager Management

James J. McKenzie

***** ****** *** **** *, Apt. *07 Wesley Chapel, Florida 33544• H: 813-***-**** C: 813-***-****

CHIEF INFORMATION OFFICER

An experienced technology leader in both higher Education and Healthcare

Professional History

University of South Florida, Tampa, Florida

Asst. Vice President of Technology/Chief Information Officer 2005-

PRESENT

Senior Director of Network Services

1996-2005

• IT leader for 500 physician Practice Management Group, including imaging and surgical

centers

• IT leader for Colleges of Medicine, Nursing, Public Health, Pharmacy, Physical Therapy

with approximately 13,000 faculty, staff and students

Expertise includes management of Networking, Application Development, Digital Media,

Training, Instructional design and Desktop support teams, to 14,000 customers

internationally. Management scale level: $ 14 million dollar budget and over one hundred

staff members. Member of AAMC Leadership Institute, HIMSS, AAMC GIR, James

Madison CM Mentor

Notable achievements during last five years

• Implemented full Electronic Health Record using Allscipts v. 11Enterprise and

GE Centricity Suites, including RIS/PACS, Viewpoint and Perioperative surgical

systems. EMR implementation reduced personnel costs 36 percent

• Designed and implemented SAP/Business Object data warehouse

• Designed and implemented Moodle platform Learning Management System

Designed and implemented PeopleSoft CRM system including HR, finance and

accounting, purchasing and more, over five years will improving SLA service

levels and value to organization

• Qualified organization for four million dollars in “Meaningful Use” funds

• Won 2008 and 2009 awards as the highest rated department head

• Founding mentor of USF Health Leadership Institute.

• Worked as “turnaround CIO”, successfully consolidated several dysfunctional

groups and disparate work cultures into one successful team, taking department to

the next level

• Personally led successful project to become the world’s first site to successfully

implement a production Electronic Health Record on I-Phones and I-Pads, enabling

organization to qualify for $ 14 million in federal economic stimulus funds, and garnering

world-wide publicity for “Paper-free Tampa Bay” project.

Raytheon E-Systems, St Petersburg, Florida

1995-1996

Asst. CIO/Director of Telecommunications and Information Technology

• Designed and implemented a new $ 6 million Network Operations Control Center and

Advanced Technology Lab for defense Top Secret level black box projects.

• Instituted sweeping dramatic change to professionalism: change control, Service Level

Agreements, performance metrics for performance,

• Led successful certification task force to certify IT shop as ISO 9001 compliant.

Management scale level: fifty-four network, application development and support personnel,

and budget of eight million dollars

Anchor Glass Container Corporation, Tampa, Florida

1993-1995

Asst. CIO/Director of Technical Services

• Successfully rebuilt culture of IT group after two corporate bankruptcies

• Led I.S. integration team with primary corporate partner Bacardi, saving a $ 65 million

dollar account for the company.

Responsible for all network, support and communications functions. Management scale: twelve

staff members and budget of three million dollars.

University Community Hospital, Tampa, Florida 1992-1993

Data Center Operations Manager/ Network Manager

• Led and completed major systems change, migrating hospital from mainframe environment to

distributed networking platform

Managed budget, reconciliations, expenditure controls, personnel review assessments and staff training.

Management scale: three network staff members, ten data center staff members. Budget responsibility of

one million dollars.

Verizon (GTE Data Services), Temple Terrace, Florida 1988-1992

Senior Systems Analyst/Premise Network Manager

• Improved system uptime percentages, while doubling primary premise network scale in two

years, improving corporate communications

Time Warner, Inc., Tampa, Florida

1987-1988

Manager Advanced Technology group

• Designed and installed network for American Family Publisher Sweepstakes/Dick Clark/Ed

McMahon campaign

• Designed, created and installed Time’s “Traffic Cop” management system that integrated all

graphics and text for Time, People and Sports Illustrated magazines.

Education

B.S. Computer Information Systems St Leo’s University cum laude

M.A. U.S. History University of South Florida

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