Customer Service Data Entry
Resume:
MICAELA D. REYES http://micaela criminology.blogspot.com
**** *. *********** *** **** 202 PASADENA CA 91107 Phone: 626-***-**** Email: *.*********@*****.***
Objective
Seeking a challenging position with opportunity for growth
Summary of Qualifications
Work well independently and as part of a team
Highly motivated, organized and work well under pressure
Excellent writing and communication skills
Reliable and ability to multi task
Experience
Ntricate Motion Graphic and Design, Fullerton, CA September 2008 April 2010
Project Coordinator
Administrative duties, which included answering and making phone calls, data entry, faxing, emailing, scheduling meetings and invoicing
Maintained legal files, proofread and drafted small agreements between the client and the company
Processed purchase orders and expense reports
Maintained the calendar of a team of artists and upheld the relationship of the company unit and clients
Coordinated and delegated task by priority and communicated with other project coordinators regarding notes and revisions
Review perspective employees by reviewing their demo reels, portfolio, and resumes
Volunteer Center of Orange County
Court Referral Program, Santa Ana, CA Summer 2010
Intern
Assisted in the registration process of placing clients in non profit agencies to perform community service work in lieu of jail sentence or
fine
Monitored the progress of the client, filled out reports to the court/parole officer, and maintained accurate records of the client
Front desk reception, which included answering calls for a busy office, giving information, faxing, invoicing, data entry and enrollment
Spanish translator for Spanish speaking clients
Observed clients confidentiality
Women and Criminal Justice Network (WCJN), Irvine, CA September 2008 May 2010
Marketing
Supported new initiatives, and promoted public attendance at events designed to fundraise money used to support the needs of imprisoned
women as well as the “get on the bus” program which gives the opportunity for the children of imprisoned women to visit their mothers in
prison.
Metropolitan State Hospital, Norwalk, CA December 2003 April 2004
Volunteer
Assisted in client’s recreational classes, which where designed to helped in the treatment process of clients with mental disorders.
Data entry and filing
Observed clients confidentiality
Awarded Star Performer the fist month of volunteering
B & Z Enterprises December 1999 August 2000
Customer Service
Responsibilities included answering and making phone calls, data entry, faxing, emailing, making photocopies, and invoicing
Scheduled travel arrangements and confirmed clients appointment to use the recording studio/building facilities
Education
Paralegal Studies Certificate Beginning Fall 2011
Pasadena City College
Bachelor of Arts in Criminology, Law and Society September 2007 June 2011
University of California, Irvine
Relevant Coursework: Psychology and the Law, Community Context of Crime, Legal Sanctions and Social Control, Crime and Public Policy,
Imprisonment and Reentry, Police and Change, Eyewitness Testimony, White Collar Crime, Government Crime, Organized Crime, Federal Law
Enforcement, Employment Law, Research Design, and Naturalistic Field Research.
Associate of Arts in Psychology May 2007
Cerritos College
Independent Research
University of California, Irvine September 2010
A Qualitative Study on the Attitudes of Offenders Who are Ordered to Complete the Youthful Drunk Driving Program (YDAD) in Lieu of Jail Sentence or
Fine
University of California, Irvine May 2011
A Qualitative Study of In Class Laptop Use and its Effects on Academic Performance
Honors
Dean’s Honor List
Psi Beta National Honor Society in Psychology
Phi Theta Kappa International Honor Society
Phi Alpha Delta
Skills
Computer: Proficient in both Macintosh and PC computers. Knowledge of Microsoft Word, Microsoft Excel, Microsoft
Outlook/Entourage, Microsoft PowerPoint, Adobe, Photoshop and Illustrator.
Language: Fluent in Spanish
References
Vypac Voeur
Supervisor CG Modeler
Ntricate Motion Graphic and Design/Nickelodeon Animation Studios
Burbank, CA
John Lee
Rigging
Ntricate Motion Graphic and Design/Nickelodeon Animation Studios
Burbank, CA
Blanca Barrios
Supervisor
B & Z Enterprises
Norwalk, CA
Gabby Huerta
Lead Coordinator
Court Referral Program
Santa Ana, CA
Sara Tuckerman
Director
Court Referral Program
Santa Ana, CA
Contact this candidate