Training Sales
Resume:
Dave Cardillo
Mobile: 508-***-****
Email: ********@***.***
Linkedin: http://www.linkedin.com/in/davecardillo
SUMMARY OF QUALIFICATIONS
Over 14 years of international experience providing training analysis, eLearning development,
eLearning strategy, knowledge management and development services for both public and
private sector businesses. I have worked in various industries including; digital storage,
networking, high availability, fault tolerance, disaster recovery and most recently
telecommunications and human resources.
I have directed strategic turn-key training related projects for the global market leader in fault
tolerance, high availability and disaster recovery. Successfully delivered ILT, Webinars and
Partner Train the Trainer projects in the US, United Kingdom, Ireland, the Netherlands, Germany,
Spain, Italy, Croatia, Australia, Taiwan, the Philippines, Canada and Mexico.
I also designed and implemented a virtual lab in which students from around the global were
able to attend full immersion training and seminars while using live equipment at a remote site
from their laptop.
My goal is to achieve the highest standards in the application of workplace learning including;
instructional design, needs analysis, training program evaluation, competency mapping,
application of learning technology and leveraging current best practices within the learning
development field.
I specialize in understanding concept to completion the entire training development cycle
creating courseware for software, hardware, sales, partner and human resources. I can easily
identify needs area’s for internal and external training requirements understanding the
intricate differences between both.
EDUCATION
1995 Bachelors of Communications, Fitchburg State College
SKILLS
Training:
•
o Adobe Flash Pro, Captivate, Acrobat Pro, Articulate Studio,
Camtasia Studio and Savv-e
Learning Management Systems:
•
o SkillSoft, Samba, NetDimensions and Moodle
Microsoft:
•
o SharePoint, PowerPoint, Word, Excel, Access, Project, and Visio
o Windows Server 2003 & 2008, XP, 7
Various:
•
o Final Cut Studio Pro, Adobe After Effects, XenApp, and Acronis
o Unix and Linux
Virtualization:
•
o VmWare, XenServer, HyperV and Parallels
ACCOMPLISHMENTS
2010-present Global Training Manager, Brightstar Corp.
Responsible for development, management and the delivery of internal and partner
training programs that meet the specific training requirements of different global
units within Brightstar:
• Manage and perform activities in researching, planning, organizing and
conducting training programs
• Conduct and manage the delivery of training programs, seminars and
webinars for personnel
• Assist outside consultants with the design, development and delivery of
various programs for personnel including higher level management and
senior executives
• Evaluate and modify existing programs and recommended appropriate
changes
• Develop materials for new training programs; eLearning, webinar, ILT and
Train the Trainer
• Manage the Skillport Learning Management System
2008-2010 World Wide Training Manager, Marathon Technologies, Inc.
Responsible for the entire Marathon training curriculum:
• Created and managed the Marathon Partner Accredited Training
Program:
o Developed and delivered partner train the trainer sessions
o Trained 13 Instructors in 6 European countries
Program was key to partner enablement and increasing
sales traffic in those geographical regions with certified
instructors
• Implemented a Learning Management System for registration and
tracking of partner/customer training
• Implemented a Distance Learning model by creating a remote classroom
o Marathon now has the ability to reach remote students
o Faster implementation of training on new or updated products
• Created 5 additional ILT and 2 pre-sales online courses
2006-2008 Senior Courseware Developer/Instructor, Versatile Communications, Inc.
Managed training development for HP Procurve by recommending training solutions
based on the clients specific needs and administered the NetDimensions learning
management system for all clients:
• Designed and developed instructional materials according to instructional
plans with a variety of media:
o E-learning
o Video Instructor Lead Training (VILT)
o Instructor Lead Training (ILT)
• Worked with business-specific training managers to provide on going
product updates and new product introduction to Procurve partners
• Designed and developed new web-based training programs converting
existing training to a web-based format
2003-2006 Senior Instructor/Developer, EMC Corp.
Subject matter expert for the Legato software product lines:
• Developed multiple courses plus full responsibility for delivering training
• Trained the sales force on new products and sales techniques
• Designed and wrote field installation and advanced troubleshooting
training
2000-2003 Project Engineer, Technical Writer/Training Instructor EMC Corp.
Supported project execution within the Media Solutions Group through the
identification and resolution of system-level technical issues prior to system delivery
to customers:
• Responsible for solution design and installation
• Tasked with drawing high level to component level schematic diagrams
of completed systems for customers and MSG customer support
• Trained customers on the proper use of MSG Director software
• Wrote all of the AVALONidm technical manuals including installation and
customer guides
• Trained 3rd party installers on installation and configuration of the
AVALONidm product
• Trained customers on the System Administration of the AVALONidm
product
1997-2000 Product Specialist, Honeywell Wintriss Controls
Developed expertise in all areas of new product development including, research,
development, and beta testing:
• Designed the sales force training for new products and sales techniques
• Created all white papers for new products
• Designed beta layouts for new products using CadCam
1986-1990 Avionics Fire Control Technician 3rd Class, US Navy
Developed expertise on the AWG-9 radar and weapons systems of the F-14 Tomcat
• Wrote squadron safety training and course documents
• Command advanced to next highest pay grade
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