Administrative Assistant Manager
Resume:
Linda Lough
Baltimore, Maryland 21226
410-***-**** (Home)
443-***-****(Cell)
********@***.***
Career Overview:
Administrative Assistant with 25 plus years of experience. Results oriented professional with excellent
interpersonal and organizational skills. Proven ability to exercise discretion and composure in a fast
paced office environment.
Professional Experience:
February 2000- CitiFinancial
August 2011 Baltimore, Maryland
Administrative Assistant 3
November 2007 – June 2011
• Operations and administrative support to Director of Atlantic Area
• Production of extensive reports
• Prepare personnel status information for Area Center Director’s conference
calls with Senior Management
• Provide research and support for executive level correspondence,
recognition and communications programs
• Coordinate travel arrangements and meeting planning
District Manager Assistant
February 2000 – November 2007
• Administrative support for three District Managers and twenty-one Maryland
CitiFinancial branches
• Prepare Human Resources paperwork and reporting of daily, weekly and
monthly information and track employee training
• Coordinate conference calls, process invoices for payment, manage District
Manager’s calendar
• Order supplies, coordinate travel and maintain vacation schedules of
employees
January 1997 – Opticor Financial Services
February 2000 Linthicum, Maryland
Executive Assistant
• Secretarial and administrative support for Senior Vice President and three
Vice Presidents
• Played a key role in establishing vendor support for the company
October 1988- NationsBank
January 1997 Columbia, Maryland
Executive Secretary
• Executive level and administrative support for Director of Credit
Administration and four Vice Presidents
• Screen calls and utilize discretion delegating executive level customer
complaints and inter-company issues to Director’s subordinates
Linda Lough
Resume – Page Two
• Provide daily administrative support for the Consumer Lending Group
• Assist Director monitor annual departmental budget of $3 million
• Compile and coordinate data for special reports and presentations
• Maintain personnel records; assist Director and staff members prepare
performance appraisals
• Manage personnel related documents and issues of confidentiality
September 1979 – Maryland National Bank
October 1988 Baltimore, Maryland
Administrative Assistant
April 1984 – October 1988
• Administrative and secretarial support for department head
• Prepare internal and external communication
• Maintain appointment schedule, coordinate travel and meeting arrangements
• Order office supplies and interface with outside vendors
• Manage department files, timecards, payroll information and budget records
Word Processor
August 1981 – April 1984
• Provide general typing support for the Consumer Banking Division
• Assigned to various typing assignments on a daily basis
VSI Clerk
September 1979 – August 1981
• Clerical support for Vendor Service Insurance Unit
• Key customer information into system and filing of original policy
• Meet daily quota of 200 records per day
Skill Highlights:
• Extensive experience with travel booking and scheduling
• Planning/coordinating
• Excellent organizational ability with attention to detail
• Spreadsheet creation, data entry and formulation
• PowerPoint presentations
• QuickBooks accounting software
Core Accomplishments:
Management Support:
• Ensure smooth operations by providing support to executive team
• Improve office organization by compiling quarterly reports, financial spreadsheets, organizational
charts and company data reports utilizing advanced Microsoft Excel functions
• Computer proficiency
• Create PowerPoint presentations successfully utilized for business development
Linda Lough
Resume – Page Three
Calendaring/Scheduling/Research:
• Plan meetings and travel for Area Center Director
• Facilitate on boarding of new employees through scheduling of training, respond to questions and
process paperwork
• Investigate customer complaints to identify and resolve issues
Computer Skills:
Microsoft Word, Excel, Power Point, Outlook, QuickBooks, and Cliq Book (travel planning)
Contact this candidate