Human Resources Manager

Kathleen Tees

Lakeville, MA

508-***-**** ********.****@*******.***

Human Resources Professional

Seasoned business professional with broad experience in Human Resources

management in multiple industries, including Banking and Finance,

Manufacturing, Food Service, and Environmental in companies ranging from 12

to 60,000 employees. Recognized as a trusted leader, advisor, and resource

to all levels of employees and management. Highly developed interpersonal,

communication, and problem-solving skills applied in diverse workforces.

Core Competencies

. Employee Relations

. Coaching/Mentoring

. Talent Acquisition/Retention

. Succession Planning

. Compensation & Benefits

. HR Technology (HRIS)

. Performance Management

. Multi-Site/Multi-State Workforces (including International locations)

Professional Experience

U.S. Bank, Boston, MA December 2007 - present

Corporate Trust Services with an employee base of 1,500 (U.S. Bancorp -

60,000) with multiple locations within the U.S. and Argentina

Human Resources Generalist

. Builds, advises and maintains relationships with management and employees

to ensure consistent operation of groups and to further the Bank's policy

of succession planning in utilizing personnel where they are best suited

and can add the most value to the organization and their own personal

development.

. Proactively addresses changing workforce needs, including seeking new

avenues for recruitment of high-performers and ensuring their integration

into their work group.

. Investigate and resolve a variety of complex and sensitive employee

relations issues involving exempt and non-exempt personnel by averting

litigation by prompt resolution of issues through immediate intervention.

. Developing recruitment tools such as interview guides, related to

acquisition activities regarding selecting the best talent from the

organization being acquired.

Sardinha Family Trust, Berkley, MA June 2006 - November 2007

Dunkin' Donuts Franchise with 21 stores; employee base of 380

Human Resources Manager

. Managed the total human resource function for a multi-site Dunkin' Donuts

franchise, which previously did not have a human resources presence.

. Achievements included development, implementation and updating of company

policies and procedures to ensure compliance with Federal, State and

local legislation.

. Strong focus on compliance with Child Labor laws, given the number of

legal minors employed by the franchise.

. Recruited top management positions utilizing various sourcing venues and

developed a bonus program to reduce turnover.

Pollak (A Division of Stoneridge), Boston, MA December 2001

- December 2005

Manufacturer of automotive, light-truck and recreational components;

employee base of 200+

Sr. Human Resources Generalist

. Established an ergonomics team within the facility to evaluate

workstations, conduct training (utilizing an outside vendor), workstation

modifications and ergonomics program.

. Worked with worker's compensation carrier to reduce risk associated with

injuries sustained by evaluating work stations through ergonomic means

and the aggressive management of old claims.

. Led facilities management projects for manufacturing, office, security

and safety functions to provide for growth, expansion and safety of the

employees.

. Collaborated with the Director of Human Resources in the development of a

bumping policy for a division closing, which affected over a hundred

employees.

Samaritania, Inc., Franklin, MA April 2000 - May 2001

Service provider (Good Samaritan vans) for motorist; employee base of ~50

with multiple locations within the U.S.

Human Resources Manager

. Investigated and resolved complex and sensitive employee relation issues

involving exempt and non-exempt personnel (remotely located) utilizing

legal services within the given state.

. Negotiated health plan renewals (multi-state) and comparisons to allow

greater protection and selection for employees while balancing the costs

to the employer and having some states include only one or two employees.

. Negotiated worker's compensation coverage in various states across the

country with some states only having one or two employees.

. Recruited for Automotive Service Excellence (ASE Certified) personnel in

newly targeted locations of operation who would also need to be certified

as Emergency Medical Technicians (EMT) at the time of hire or within six

months of hire.

Clean Harbors Environmental Services, Inc., Braintree, MA April 1998 -

March 2000

Environmental Service Company with an employee base of 1,200+, with

multiple locations within the U.S. and Puerto Rico

Human Resources Generalist

. Developed and implemented company-wide policies and procedures for the

continental United States and Puerto Rico, while ensuring compliance with

the various states and territories.

. Facilitated the company-wide drug testing policy including DOT regulation

adherence and facilitated Supervisor Substance Abuse Awareness, as well

as annual refresher sessions.

. Analyzed, updated and administered company-wide compensation policies and

procedures to ensure competitive compensation packages by utilizing

various salary surveys across the country many, which were specific to

the environmental industry.

. Recruited for General Manager, Sales, Chemistry, Technician positions

(generally over 100 open positions at any given time) all over the United

States and Puerto Rico utilizing Monster.com, Careerbuilder.com or the

print media.

Electronic Space Systems Corporation, Concord, MA February 1994 - April

1998

Manufacturer of Radome and Antenna systems; employee base of 150+

Human Resources Administrator/Alternate Facility Security Officer

. Partnered with the chair (Human Resources Manager) on the task force

completing the requirements for ISO9001 Certification as well as in the

design of the ISO9001 Training program.

. Ensured compliance with Affirmative Action Program, which included

aggressive minority recruitment efforts, resulting in an increased

minority presence in non-exempt and exempt positions, as well as assisted

in the writing and updating of the program.

. Facilitated and developed trainings from Hazardous Communication

(HAZCOM), annual Drug-Free Awareness, 401(k), and new employee

orientation for exempt/non-exempt personnel.

Education

M.B.A., Northeastern University, Boston, MA

B.S.B.A., Management, Northeastern University, Boston, MA

A.S., Business Administration, Northeastern University, Boston, MA

Professional Affiliations

Northeast Human Resources Association (NEHRA)

Society for Human Resource Management (SHRM)

Certifications

Six Sigma Green Belt

Computer Systems

Microsoft Suite, Lotus Notes, HRIS software (ABRA, Repertoire, PeopleSoft

and Taleo), and ADP Payroll.

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