Administrative Assistant Customer Service
Resume:
Elyse A. Buongiorno
Parsippany, NJ 07054
Email: ********@***.***
STRENGTHS: Excellent interpersonal skills, highly organized, detail
oriented, ability to manage complex multiple tasks within timeline
demands. Extensive internet research ability. superior partnering skills.
Microsoft Office 2003 & 2007 proficient, Blackberry/PDA friendly.
EMPLOYMENT HISTORY
04/10 - present MRG Source, Wayne New Jersey
Administrative Assistant
Manage calendars, meetings and appointments. Answer phone calls and
provide courteous customer service. Compose memos, research, creates and
modify Power Point presentations. Arrange travel, hotel, and car
reservations. Generate reports, handle multiple projects, prepare and
monitor invoices and expense reports. Maintain office services by
organizing office operations and procedures, maintain office equipment.
Maintain office records by developing and maintaining filing systems,
define procedures for record retentions, and ensure protection and security
of files and records. Perform additional functions as directed or assumed
on personal initiative.
5/02 - 04/10 HealthCard Systems, LLC., Rochelle Park New Jersey
Administrative Assistant
Support 5 executives, the CEO, President, Executive Vice President, Senior
Vice President and Assistant Vice President. Responsibilities include but
are not limited to all correspondence, email and calendars for each
individual. Handle matters pertaining to the executive office in a highly
confidential and sensitive manner. Research new markets and make
recommendations. Assist in the design and creation of collateral marketing
materials. Responsible for direct marketing campaigns. Create and maintain
databases for existing/new target markets for direct mailings. Create new
presentations and modify existing presentations. Trade show coordination.
Budget for all administrative expenses and purchase/lease of all office
equipment, maintenance of contracts. Purchase office supplies and
collateral materials. Audit, review and approve accounts payable, expense
reports. Evaluate health benefit plans, make yearly recommendations.
Created company Employee Handbook. Developed and executed the new employee
onboarding process. Maintain all human resource records, payroll
variations. Evaluate business insurance needs and recommend. Serve as
support as needed for 10 outside sales representatives. Plan all official
functions. Special/personal projects as assigned.
3/99 to 11/01 Fox-Morris Associates, Lyndhurst New Jersey
Administration Specialist
Responsible for supporting 3 Directors in all aspects pertaining to
retained and contingency search efforts on behalf of client companies.
Place ads on the internet and monitor responses utilizing various website
sources. Research companies for targeted marketing efforts. All office
functions including mailings, maintaining contact lists, travel
arrangements and calendars. Compose and edit correspondence, route
incoming/outgoing faxes. Manage special projects as directed.
References furnished upon request
Contact this candidate