Customer Service Administrative Assistant
Resume:
Trudy North
Duluth, MN *****
*******@*****.***
Employment History:
Jean F. Hadley, Caregiver, Schenectady, NY 2006-2011
- Handled monthly bills and charitable donations.
- Took care of maintenance for house, grounds and pool.
- Held responsibility for physical and mental health of employer.
- Handled all personal and business correspondence.
- Worked with OSX and Microsoft Word.
St. Louis County- IT Systems, Information Specialist II, Duluth, MN 2001-
2006
- Processed St. Louis County payroll.
- Worked with Microsoft Windows, Office, Word, Access and a variety of
specialized database programs.
- Responsible for handling the multiple phone lines of the IT help desk,
entry of reported problems into database and dispatch of appropriate
technical help to callers.
- Responsible for database maintenance
- Wrote and revised employee manuals.
North Shore Bank, Teller, Duluth, MN 2000 - 2001
- Responsible for customer service
- Handling and counting money for a variety of transactions.
- Data entry and inquiries.
Northland Periodontal Associates, Administrative Assistant, Duluth, MN 1996-
2004
- Reception work, including customer service via telephone and in person
as well as scheduling.
- Worked with Microsoft Windows, Office and various specialized database
programs.
- Updating and maintaining patient records.
- Handling multiple phone lines and assisting patients in the office at
the same time.
- Explanation of billing and payment plans.
- Database entry and maintenance duties.
- Transcription of office correspondence.
- Handling patient financial transactions.
Education:
The College of St. Scholastica - Duluth, MN -1991-1994 - History/English
Contact this candidate