D O N C. N I E LSE N
***** * . * * * a w b a L a n e
H om e r G l e n, I L 60491
INSURANCE
****-** ******** ***** *************
Posi t i on
Senior General Adjuster
Responsi bi l i t i es
! Insurance adjustment for national and international insurance company clients.
! 0 0 0%&(0 1 20/2&01+&-3(45 06-(0+-73(
heavy equipment; warehouse legal liability; TPA administrator; marine survey.
! Served as professional appraiser and mediator.
1996-97 GALLAGHER BASSETT INSURANCE SERVICES
Posi t i ons
Third-Party Administrator, Property Claims
Property Auditor
Special Task Force, Property Claims
Responsi bi l i t i es
! Adjusted claims for large commercial property clients.
! Managed claim file to insure timely and cost-effective disposition of claims.
! Reviewed property claims and reconciled unpaid bills resulting millions of
dollars of savings for clients.
1977-96 ALLSTATE INSURANCE COMPANY
Posi t i ons
Property Claims Representative and Supervisor
Trainer
Senior Analyst
Property Unit Manager
Responsi bi l i t i es
! Managed claims; developing estimates through remediation/restoration for
property and vehicle losses for commercial, residential, industrial clients.
! Selected and managed loss mitigation/property restoration vendors for
residential, commercial, industrial losses.
! Reviewed/approved estimates and claims and negotiated settlements.
! Provided technical consultation and quality-control oversight to the region.
! Supervised claims representatives and clerical staff.
! Trained claims analysts and adjusters in loss mitigation and restoration estimates.
! Served as a member of Special Catastrophe Team; management and first
responder to emergencies.
! Served on panels to review/update construction class codes and costs.
DON C. NIELSEN Page 2
CONTRUCTION, RESTORATION, EMERGENCY RESPONSE
January 2010 PLATINUM RESTORATION
Posi t i on
To present
Senior Account Executive
Responsi bi l i t i es
! Responsible for marketing and sales to insurance brokers and companies,
independent claims adjusters, commercial clients.
! Coordinate immediate emergency response to clients to assess and mitigate damage.
! Provide clients with estimated costs for repair/remediation of loss.
! Manage repair/remediation projects from start to completion of work and payment.
! Assist insurance companies in reviewing and mitigating claims for loss.
! Consult with various staff and independent adjusters, claim representatives.
2008-09 BMS CAT, INC.
Posi t i on
Chicago Regional Center Manager 8 Commercial and Industrial Clients
Responsi bi l i t i es
! Responsible for marketing and sales to insurance brokers and companies,
independent claims adjusters, corporate risk managers.
! Coordinated immediate emergency response to clients to assess and mitigate d
damage.
! Provided clients with estimated costs for repair/remediation of loss.
! Managed repair/remediation projects from start to completion of work and payment.
! Hired and managed personnel in the Chicago Division.
1997-2007 LEADS CONSTRUCTION COMPANY AND GREAT LAKES RESTORATION
Posi t i ons
Salesman 8 Residential, Commercial, and Industrial Clients
Project Manager
Consultant
Responsi bi l i t i es
! Responsible for marketing and sales to insurance brokers and companies,
Independent claims adjusters, and commercial, industrial, and residential clients.
! Coordinated immediate emergency response to clients to assess and mitigate
damage.
! Provided clients with estimated costs for repair/remediation of loss.
! Managed repair/remediation projects from start to completion of work and payment.
! Assisted insurance companies in reviewing and mitigating claims for loss.
! Member of corporate management team.
EDUCATION/PROFESSIONAL TRAINING/DESIGNATIONS
Western Illinois University 8 Business Marketing
Proficient with Xactimate
ICAR 8 Certified Repair and Appraisal Technician
IICC 8 Certification in Smoke, Fire, and Water Damage Restoration
College-Level Classes 8 Real Estate Appraisal, Residential and Commercial Properties