Catherine Nelson - 914-***-**** - *********@*********.***
Top-notch Bilingual French Executive and Personal Assistant with years of
experience, providing frontline administrative support across the full
scope of office management in a fast paced environment to CFO, President,
VP's, and Senior Executives.
02/2009 - 01/2011: Executive/Personal Assistant to President - HCL Int'l
"Chrysler Building", NY
HCL International, Inc. is a global Market leading health & social care
staffing company #1 in Europe (London Headquarters)
. Set-up and organized the New York office professionally from the ground
up (start-up company), and managed day to day
operations& workflow, providing fundamental support
to company President and Senior Executives.
. Sole employee in North America to have unrestricted access to company's
bank accounts & business credit cards following a
comprehensive background check.
. Oversaw administrative budget, bank reconciliation, petty cash, credit
card accounts and credit applications. Monitored,
recorded and implemented company's expenses and generated
T&E reports. Reviewed monthly invoices and managed all
A/P & A/R (wrote & signed checks). Set-up automated payment
schedule, and processed manual and electronic payments.
. Created & prepared financial & Quarterly Budget reports in Excel for
review by the Board. Created PowerPoint
presentations and composed correspondence in English and
French (Canadian clients).
. Prepared Quarterly State and Federal reports, unemployment taxes, and
Annual Withholding Reconciliations.
. Reduced company travel expenses by $50,000 within first three months
of tenure by identifying cost-effective travel services
providers & negotiating contracts. Decreased office
expenditures15% by implementing ordering procedures.
. Served as primary point of contact for vendors, property management
and clients. Ordered supplies & maintained stock inventory.
Organized the office operations & layout by ensuring the workplace was
in compliance with policies, procedures and fire & health regulations
(OSHA).
. Organized complex domestic & international travel arrangements
(including visas & vaccinations), and provided the
President and employees with complete details of
multifaceted itineraries.
. Managed heavy calendars. Scheduled conference calls, organized
meetings and set-up Board rooms. Handled incoming &
outgoing e-mails and calls for the President, and responded
to internal and external inquiries on behalf of the President.
. Ran a number of personal errands on behalf of the President.
Responsible for tracking expenses, paying monthly rent & household
bills. Liaised with property Mgt. Successfully supervised an entire
move from NY to London (wrapped, packed & labeled all personal
belongings & household items, along with tidying up the apartment over
the week-end).
. HR responsibilities: Set-up office policies & procedures and initiated
the implementation of electronic reporting procedures. Created &
managed a digital filing system with critical documentation scanned
into a central and secure server. Kept paper & electronic personnel
and vendors records up to date. Processed all new enrollments
(including work visas), changes & terminations of employment & e-
mailed forms to HR in London. Placed ads & set up interviews of job
applicants, and followed-up with job offer or rejection letters.
Assisted HR/Payroll by calling in new information to an outsource
Payroll Services (Compupay). Handled highly confidential information
with the utmost discretion, and managed data/voice, Internet, cell
phone accounts, employee files and health benefits.
. Special event planning: Successfully coordinated conventions,
exhibitions and trade shows for attending staff & Senior management
(travel arrangements, booking of conference room, booth, furniture,
accessories, etc.). Created invitations, put together promotional
material, and organized the shipment of presentation display,
equipment & giveaways. Planned the company's Christmas party & the
Annual Achievement Award aboard a Dinner Cruise (including travel
arrangements).
. Planned office relocation from 100 Park Ave. to the Chrysler Bldg.:
Researched and hired realtor. Selected site and worked closely with
Tishman & Speyer (building management), architect, contractors,
interior and furniture designers. Personally packed the office
equipment, supplies & business files. Successfully oversaw the move
and installation of hardware, new furniture, telecommunications
equipment & IT system with no disruption of business.
12/1989 - 02/2009: Bilingual French Executive/Personal Assistant to CFO -
Rail Europe, Inc. White Plains, NY
REG, Inc. a privately held company with a net profit of $250 million in
the States alone, and over $1 billion worldwide, is the leading authority
of European rail travel (Eurostar, Premier high-speed trains) in the
United States, representing more than 35 European railroads (Paris
Headquarters)
. Professionally assisted CFO and VP's in budget preparation and
analysis, as well as the completion of a Network growth, expenses
trends and implementation of electronic reporting procedures.
. Analyzed long distance carriers monthly invoices (AT&T, MCI and
Sprint), and developed a management spreadsheet based on the
corporation's voice and data to reduce communications costs.
. Maintained and managed all financial activities including departmental
budgetary, expense tracking, end of month reports, Cost of Sales,
monthly invoices, petty cash request, A/P & A/R, Account
Reconciliation, Corporate reimbursement, T&E reports and P.R submitted
to CFO.
. Personal Bookkeeper to CFO: Paid bills, managed household budget, A/P
& A/R, in addition to Payroll processing using QuickBooks for a multi-
staffed private country estate, as well as collaborating with personal
Banker & Accountant.
. Ran personal errands for CFO and Sr. Executives: Christmas and special
events shopping, dry-cleaning, dinner reservations, scheduled personal
appointments & planned social events, and offered French tutoring to
children of Executives.
. Responsible for managing household staff & 5 residences for
expatriates: House leasing (inspection of premises, negotiation of
leases) purchasing of home furnishings & household supplies, and
hiring & managing cleaning and maintenance crew.
. Scheduled high-level videoconferences and conference calls. Organized
Board Meetings and coordinated preparation & timely distribution of
materials and presentations to the Board of Trustees. Maintained
substantial and confidential communication with European Partners and
Senior Executives.
. Served as the primary liaison and authoritative information on CFO's
activities.
. Created highly effective organizational and filing systems, including
quick and thorough indexing (a complete index of North, Central &
South America, Australia, Asia, India and Middle East contracts,
filing and setup), resulting in easy access to critical information,
and streamlined office functioning.
. Organized sophisticated travel arrangements for CFO and Sr.
Executives. Set-up training room and provided all necessary training
materials, and travel arrangements for US and International clients
scheduled for on-site training.
. Managed a second assistant who oversaw daily workflow, and maintained
master calendar of events and daily log of activities. Created,
composed & amended correspondence, documents, presentations & reports
in English and French.
. Organized Corporate luncheons, coordinated office Holiday parties
(Christmas and 4thof July) and special events (picnic, birthday and
retirement parties).
. HR responsibilities: Posted ads and contacted employment agencies &
set up interviews of job applicants. Hired, trained & managed
administrative professionals. Organized the office, and maintained
accurate record keeping. Sorted & distributed mail. Prepared,
processed and submitted medical insurance and benefits forms (401K) to
HR and payroll information to an outsource Payroll Services (ADP).
. Coordinated installation and set-up of workstations, office equipment,
hardware, software, ACD system, voice mail and e-mail accounts
directly with the IT department, and designed & developed work
schedule for the IT staff in order to meet project deadlines report.
. Played key role in design of interoffice Intranet (Front Page),
collaborating with Web designer to identify and define essential
components of site functionality. Worked closely with Executives
involved in researches pertaining to the "Internet Deployment
Project".
& Education:
. ICS, USA
Internet/WEB Page Designing Certification
. Purdue University, USA
IAHCSMM - CRCST Certification (Healthcare/Hospital Management &
Microbiology)
. USTV (Universit du Sud Toulon Var), France
BA in Business Administration & Finance
: Computer Skills: MS Word, MS Excel, MS PowerPoint, MS Outlook, Mail
Merger, PageMaker, QuickBooks, Internet, Intranet
Languages: Fluent in FRENCH