Quality Operator

PHILLIP (Phil) HARRIS

**** ***** **., *******, **

731-***-**** ************@********.***

SUMMARY

• Progressive career growth with 20+ years of experience gained in large, fast-paced,

production environments supporting high-profile and demanding customers producing date-sensitive products.

• Proven production team leadership / supervisory / management skills including safety,

quality, customer-service plus hands-on machine-operating and troubleshooting skills, and inventory-

management, daily production-reports and analysis and budget adherence.

• Positive and effective leadership, communications and interpersonal skills with equal

effectiveness working with customers, corporate leaders, production managers, fellow-supervisors and

assemblers.

EXPERIENCE

NSK AMERICA, Dyersburg, TN. October 2010 to August 19 2011

Honda & Subaru Line Supervisor/Team Leader

NSK America is the leading company for steering columns & components in the automotive industry.

Production Supervisor

• Lead, train and direct a shift of 12+ employees in the assembly and testing of both Honda (Pilot & Odyssey)

& Subaru.

• Steering columns in the most efficient manner to meet deadlines.

• Accountable for safety, quality, and 5S upkeep and utilization of work area

• Responsible for storage and delivery of built columns for both lines.

WORLD COLOR / QUEBECOR WORLD, Dyersburg, TN 1987 to September 2010

800+ employee division of the international commercial printing company - This division produces long run national

and targeted magazines plus retail and newspaper inserts for high profile customers. World Color is a worldwide

company with over 20,000 employees

Production Supervisor - Pressroom 2009 to September 2010

• Lead, train and direct a shift of 50+ employees separated into teams of 5 to 7

employees operating high-speed, high-volume, offset web and gravure presses.

• Accountable for safety, quality, efficiency and production including training and

development.

• Ensure effective two-way communications.

• Assign crews, balance skill-levels and team compatibility plus labor costing (CPU:

Cost/Unit).

• Continuously monitor materials-flow, set-ups, progress, quality and scheduling plus

maintenance.

• Provide direct customer interface on press color approvals and offer technical

assistance.

• Communicate, support and adhere to highly detailed Quality Standards as specified for

each customer and adjust to the variations in highly detailed color standards and requirements that each

customer expects and demands achieving consistency throughout the entire production run.

• Apply 5S Lean principles of organization and standardization and adhere to ISO9000

standards.

• Administer Preventative Maintenance Programs plus troubleshoot and lead repairs.

Press Supervisor/ Production Operator - First Press Operator 1992 to 2008

• Accountable for safety, quality, efficiency, productivity and customer-satisfaction.

• Provide leadership, training and development of a five-person crew on eight-unit, double-web, heat-

set, offset printing presses. Troubleshoot, repair & preventative maintenance of equipment.

• Interface with customers and supervisors on analysis of samples and “Color OK’s”.

Assistant Operator - Second Press Operator 1990 to 1992

• Principal assistant to the First Press Operator and team leader and trainer. Accountable for safety & quality

• Adjust tension, Check PH / Conductivity, Adjust the Delivery Stacker, Set Register and Mount Plates.

Troubleshoot / Repair & Maintain the water supply center and adjust amounts for proper ink solution.

I began my career in entry-level production positions and advanced rapidly - 1987 to 1990

EDUCATION & TRAINING

• Journeyman Status / Card - Offset Press Printing Operator: TN Department of Labor, 1995

• Frontline Leadership Coursework - 3 classes at Dyersburg State Community College

• ISO 9000 Standards plus Six Sigma & Lean Manufacturing / 5S Continuous Process Improvement Training

• Safety & Hazardous Materials training including OSHA compliance, Hearing Conservation, Lock-Out / Tag-

Out, Fire Prevention & Extinguishers and Personal Protective Equipment and "Move Smart" ergonomics.

• Attended: Dyersburg State Community College - 2 quarters, 1986-87.

• Graduate / Diploma: Dyersburg, High School 1986.

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