Matthew neely

**** ***** ****** **.

Logan, UT 84321

(330) 573 - 9263

abgsty@r.postjobfree.com

OBJECTIVE

Seeking a Marketing position where I can utilize my related experience to

contribute to the expansion of business development, productivity,

increased revenues, and achieve career enhancement.

EDUCATION

THE OHIO STATE UNIVERSITY - Columbus, Ohio

Bachelor of Science in Human Ecology, Consumer Affairs

2004

Specialization in Business

Related Coursework:

. Marketing

. Consumer Problems

. Solutions to Consumer Problems

. Foundations of Management and Human Resources

. Consumer Decision Making

WALSH JESUIT HIGH SCHOOL -- Cuyahoga Falls, Ohio

2000

EMPLOYMENT HISTORY

MIDWEST CENTER FOR STRESS AND ANXIETY

Training and Sales Manager OCTOBER 2010 -

PRESENT

. In charge of internal call centers recruiting and training efforts

. Schedule and conduct interviews with candidates for telephone sales

agent position in internal blended call center

. Instructor of all new hire training sessions

. Provide new employees with fundamentals and sales techniques to ensure

success

. Continue to coach and mentor new employees during first two weeks of

employment to ensure internal metrics are being achieved

INFOCISION MANAGEMENT CORPORATION

Senior Account Representative FEBRUARY 2007 -

SEPTEMBER 2010

. Create marketing strategies that are deployed across multiple call

centers to increase clients return on investment (Script suggestions,

IVR updates etc.)

. Clients included: Earth Link, World Reserve Monetary Exchange, Heat

Surge LLC (Amish Fireplaces),NRCC, USGA, St. Jude Children's Research

Hospital

. Build and maintain client relationships and cultivate new business

opportunities

. Create and provide reporting and feedback to clients upper management

as well as internal executive team

. Conduct Call Center trainings to ensure clients quality and sales

standards are met as well as achieving desired performance metrics

. Promoted to Senior Account Representative in March 2009

DIALAMERICA MARKETING, INC.

Assistant Branch Manager JUNE

2006 - FEBRUARY 2007

. Manage and develop team of telephone representatives to increase sales

and retention for various clients

. Clients included: The New York Times Newspaper, Bank of America, MADD

. Monitor and verify the proper sales strategy is being executed to

ensure the highest level of call quality for our clients

. Conduct interviews and offer employment opportunities to individuals

on a weekly basis for multiple shifts and programs

COMPUTER SKILLS

Microsoft Word, Excel and PowerPoint

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