Manager Customer Service

Gerald D Jones

** ********* ***** #*

Yonkers New York 10710

C. 914-***-**** H. 914-***-****

abgssr@r.postjobfree.com

abgssr@r.postjobfree.com

Objective:

To obtain a secure position within a firm that will allow me to use my various skills to help the

company and myself excel.

Experience:

United States Post Office, White Plains, NY June 2013-Present

Assistant Mail Handler

Assist mail handlers with the nightly preparation, sorting and dispatching of US mail. Manage

and maintain various types on non-motorized mail transporting equipment. Clean up of, stacking

and removal of assorted mail trays in active areas. Supporting different operations as needed

throughout the plant.

Cushman & Wakefield, New York, NY June 2011-February 2012

Space Planner

Scheduled maintenance and repairs on equipment and furniture. Escort and supply access for

vendors scheduled and emergency repairs. Investigate and follow up on complaints, update and

maintain ticket database. Daily walk through of client space to inspect for damages or areas in

need of special attention. Liaison with building staff, assist Property Manager with various

projects and tasks.

Alico Worldwide/MetLife, New York, NY April 2010-June 2011

Facilities Coordinator

Oversaw daily operations, maintenance and repairs of the executive floors. Respond to requests

from staff regarding office services, damages and repairs. Ordered, received, invoices and

stocked pantry and office supplies. Organized Fire Safety Teams scheduled training and

monitored eligibility. Coordinate and execute internal office moves. Provided mail and

messenger services. Assisted with maintenance and set up of conference rooms and necessary

equipment. Maintained relationship with building management and staff.

Costco Wholesale, Yonkers, NY August 2008-August 2010

Deli Clerk

Prepare and load rotisserie ovens for daily cooking, keep record of amounts and quality control.

Trouble shoot ovens and other deli equipment and call for repairs when needed. Prepare various

deli items to be cooked or displayed and keep a log of what was needed. Ordered and stocked

supplies for morning and evening operation. Training of new employees for evening and

morning shifts. Cleaning of ovens, counters floors and display cases when needed.

Geller & Company, New York, NY July 2001-January 2008

Assistant Facilities Manager

Oversaw daily operations and served as back up to Facilities Manager when needed. Light

handyman duties including changing of light bulbs, office painting, general repairs on various

types of equipment and furniture. Ordered, received and invoiced all printing and office supplies.

Supervised outsourced mailroom, security and cleaning personnel. Supervised and performed all

office and equipment relocations. Monitored and maintained record retention database, boxes

and supplies.

Accounts payable for all related departments. Assisted with conference room setups, break

downs, maintenance and performed minor repairs. Maintained relationships with building staff

and various vendors used by the firm.

.

Education:

TCI College of Technology, New York, NY

Major; Facilities Management Technology

GP3.96, Deans List (Fall 2012)

FMSA member

Licenses and Certificates:

• NYS Security Guard License

FDNY Certificate of Fitness F-01 (Fire Guard)

New York State Driver’s License

Skills:

Auto cad 2013

PC and Laptop

Microsoft office 2010

Printer and copier trouble shooting

Database updating

Online ordering systems

Customer service

Motto

The customer or client is always right and should feel appreciated.

Contact this candidate