Paula O. Ford

E-mail: abgsqu@r.postjobfree.com

**** ******* **** *******, ** 38119

901-***-**** or 901-***-****

____________________________________________________________________

Summary of Qualifications

Self- motivated professional with proven leadership, result oriented skills

Specific experience and skills include:

• Supplier performance management

• Contract negotiations, execution and management

• Proven leadership, communication and interpersonal skills

• Proficient in MS Word, PowerPoint, Excel

• Business Process and System Optimization skills

EXPERIENCE:

Pinnacle Airlines, Inc. January, 2005-January 2012

Director of Materials

Directed the daily operations for all Material functions, including Purchasing, Repair, Warranty, Inventory Control and Warehouse/Logistics Management for an inventory of over 45 million dollars. Directed an organization of over 90 Material employees.

• Led/managed the operation (approximately 75M annual spend) supporting 142 aircraft at 8 stocking locations.

• Ensured responsible areas provide the optimum service levels to our customers within the budget goals.

• Responsible for all inventory reconciliations with internal and external audits/achieved an average inventory reconciliation rate of 97+%.

• Responsible for monthly budget reconciliation/provided monthly reports to CEO, COO and CFO for any capital inventory variance with follow up resolution.

Sr, Manager, Contracts, Purchasing & Warranty

Managed all aspects of contracts, Purchasing and Warranty compliance for Pinnacle Airlines, Inc. and Colgan Airlines, Inc., wholly owned subsidiaries of Pinnacle Corporation.

• Implemented a standard contract procedure for the Corporation and wholly owned subsidiaries.

• One of several team leads that worked with subject matter experts (SME’s) to identify customization needs for a new enterprise system implementation for Pinnacle Corporation and its’ wholly owned subsidiaries.

Manager, Aircraft Maintenance Purchasing, Repair and Warranty

Managed a team of twelve employees in all aspects of purchasing, supplier management and warranty recovery.

• Implemented warranty controls to ensure an on-going 97-98% warranty award.

• Cost Savings achieved of 1.12M for 2006.

• Managed the reduction of the repair turntime for the top 25 repair items by 20%.

• Redesigned purchasing and repair area to focus on single source accountability.

• Rewrote desktop manuals for Purchase, Repair and Warranty departments.

FedEx July 1990 - May 2004

Manager, Air Operations Supply Chain Management

Managed a team of twenty-three professional supply chain specialists for aircraft inventory planning and purchasing to provide the highest service level to our customers (aircraft mechanics), while balancing the inventory service levels with investment goals.

• Achieved a 55% service level improvement during management team.

• Developed and implemented Supply Chain Training Manual with classroom implementation for department.

• Identified, developed, documented and executed training requirements for the Air Operation Divisions of Supply Chain Management.

• Identified and executed contractual opportunities for electronic data interchange (EDI) and Direct Ship Programs, reducing inventory levels.

• Project lead for the customized development, testing and implementation of a new state-of-the-art planning tool for Air Operation Supply Chain Management.

• Managed Strategic contractual requirements to ensure optimal service levels are achieved for contract suppliers/programs.

FedEx

Project Manager

Identified and developed strategic projects and programs using qualitative and quantitative techniques to ensure Air Operation Supply Chain Management’s objectives were met.

• Developed performance metrics and implementation plan for supplier balanced scorecard.

• Developed project plans identifying the timeline for a program’s execution.

• Mapped detailed business and systematic requirements to implement new processes, ensuring continual operation improvement.

FedEx

Associate Buyer/Buyer/Sr. Buyer

Led acquisition teams to identify supplier relationship objectives, formulate procurement plans, develop strategic relationships and report results to upper management.

• Developed and implemented the first FedEx “automatic” purchase order system.

• Initiated and executed Firm Fixed Pricing Agreements.

• Developed strategic supplier programs to reduce inventory lead time and investment.

EDUCATION:

University of Memphis-BA in Criminology, 1980

University of Memphis-Supply Chain Management, 1997 (10 month course)

AWARDS:

FedEx Super Star Award, 1994

FedEx Buyer of the Year, 1995

FedEx Quality Success Story Award, 1997

FedEx Star Award, 2000

FedEx Five Star Award, 2000 (Highest quality award given at FedEx)

Pinnacle Quality Award, 2005

Spirit of Pinnacle Award, 2008

References upon request

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