YVONNE BAKER

**** ****** **

Youngstown Ohio ****1

330-***-****

OBJECTIVE: I am very interested in the medical field. I am a

diversified individual, who can work well with others or independently. I

am a self-starter, who does not wait around for something to do. I am very

assertive when it comes to getting the job done to the best of my ability.

I have experience not only in the medical and computer field but also in

various other fields, which I believe is a plus. With my previous and

current work experience and education; I can accomplish numerous tasks and

I am always willing to learn additional skills whenever the opportunity

arises.

EDUCATION:

North High School, Youngstown, Ohio,

Graduated: 1975

Course of study: Commercial

Diploma

Penn Ohio College, Youngstown, Ohio

Graduated: 1991

Course of study: Medical Secretary

Associates Degree

Mahoning County Technical Career Center

Graduated: June, 2009

Course of study: Administrative Medical Assistant

Certified Administrative Medical Assistant

SKILLS AND ATTRIBUTES:

Computers, Instruction in excel and medical terminology, answering

telephones.

Experience in Emergency Registration; Inpatient/ outpatient

admissions and billing.

WORK EXPERIENCE:

Collabera Inc

08/2012 - 11/2012

I just completed a temporary position at Verizon Wireless In

Youngstown Ohio as a Customer Service

Financial Representative.

Hope Center For Cancer Care. Youngstown, Ohio

12/2009 - 03/2012 Medical

Records Tech I

My duties were to prepare charts on patients who were being seen by

the doctors as well as some

patients receiving chemo therapy/ reclast shots, and or needed labs

daily. I also pulled charts for the

nurses or doctors when requested. I filed charts/and individual

documents into the proper sections of

the charts. I placed daily faxes where they needed to go, and also

filled in at the reception desk at lunch

time or when the receptionist was not available. my job duties

also included faxing or sending

requested medical records to various outside sources in a timely

manner. I have also filled in medical

assisting when one of the medical assistants was unavailable or

absent.

Infocision Telemarketing Corporation, Youngstown, Ohio

11/2008-5/2009

Customer Service Representative

I worked in the call center taking inbound calls for Time Warner

Cable, Carolina's, and outbound calls

for various non-profit organizations and charities.

West Telemarketing Corporation: San Antonio TX.

03/2004-08/2007

Customer Service Representative

I was an independent contractor. Received inbound calls from

consumers for various goods and

services. Most calls were regarding goods and/or services from

various infomercials that were currently

on television. I consistently trained for different programs when

they became available.

Infocision Telemarketing Corporation, Youngstown, Ohio

04/2003-10/2003

Customer Service Representative

I worked in the call center taking outbound calls for various

non-profit organizations and charities.

The On Ramp Group, Inc. Girard Ohio

1997 - 1998

Sales and Service Representative:

Registered customers by use of computers. Microsoft windows and

Microsoft excel, to enable them to

get on the internet. also assist customers that may be

experiencing problems with getting connected or

problems with their e-mail, also if they were having some credit

problems, forwarding the proper forms

over to the proper departments.

Trumbull County Educational Services Center: Warren, Ohio

04/1997 - 12/1998

Educational aide

Assisted multi-handicapped children with daily learning activities.

GE Ravenna Lamp Plant, Ravenna, Ohio

1995 - 1996

Shipping and receiving clerk:.

Did shipping and receiving, inventory, spreadsheets, and various

other clerical duties, including

answering telephones, mail delivery and faxing documents.

St. Joseph Riverside Hospital, Warren Ohio

1994-1995

ER Registration/Admitting Clerk

Registered patients for the Emergency Room or Redicare by use of

computers, made sure all paper work

and insurance forms were all in order. Also handled admissions,

inpatient and outpatient admissions.

St. Elizabeth Hospital, Youngstown, Ohio 44505

Switchboard Operator/ER Registration Clerk

Answered all incoming hospital calls, paged doctors and other

hospital personnel. I transferred to

Emergency Registration in 1992-1994. I registered patients by use

of computers. My duties also

included doing some billing. Read patient charts to find out what

procedures and medications were

given. I made sure all insurance information was in order and

directed patients to the proper areas.

Contact this candidate