Customer Service Sales
Resume:
Candice R. Willis
Address: **** *. *** ***, ****** Arrow, OK
Phone: 918-***-****
Email Address: *********@*****.***
****-******* *** ****** *****, OK
Client Administrator & Bookkeeper (Part-time)
§ Support Three Account Managers
§ Maintain and Manage Professional Correspondence
§ Appointment Setting
§ Event Coordination
§ Team Management
§ Scheduling
§ Travel Preparation & Coordination
§ On-Call Assistance
§ Maintaining Filing System
§ Customer Service
§ Sales
§ Accounts Payable & Receivable
§ Reconciliations
§ All other related duties
2009-2009 RadioShack Corporation Tulsa, OK
District Administrator
§ Oversee compliance for all Corporate Radio Shack stores in Oklahoma and Dallas TX
§ Prepare reports and correspondence
§ Support Three District Managers
§ Manage compliance of 60 Stores (approx. 400 employees)
§ Travel Arrangements
§ Customer Service
§ Appointment Setting
§ Answering Phones
§ Maintaining Filing Systems
§ All other related duties
2008-2009 Robert Half International, Office Team Tulsa, OK
Staffing Manager /Insurance Billing & Collections
§ B2B Marketing and Sales
§ Interviewing/ Staff selection
§ Skills testing & assessments
§ Customer Service
§ Client Relations
§ Basic HR duties
§ Reviewing Explanation of Benefits
§ Confirming Payments based on Insurance Contractual Agreements
§ Reconciling Benefits Paid & Received based on contracts
2004-2008 MetLife Insurance Tulsa, OK
Benefits Consultant
§ Money Laundering Detection and Prevention
§ Fraud Detection and Prevention
§ Customer Relations and Troubleshooting
§ Money Laundering Awareness and the USA PATRIOT Act
§ HIPAA and Information Security Training
§ Ethical Awareness and Decision Making
§ MetLife Management/Employee Campaign Developer
§ Computer Skills: Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Central
Desktop
Education
College of the Sequoias 2000-2002
AA in Liberal Arts
Oral Roberts University 2002-2005
B.A. Psychology
Minor Sociology
Kingdom Embassy University 2004-2006
Leadership I & II Training and Development
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