Customer Service Insurance

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JAR I N DA N I E L L E WATSON

QUAL I F ICAT IO N

• Keen on picking up on new experience and learning from others about the jobs demands.

• Work well in environments where my ability to adapt to new conditions are common.

• Ability to prioritize and remain focused on the essence of an issue and goals to be achieved.

• Skilled at learning new concepts quickly while working well under pressure.

E XPER IE NCE

10/10 – P resent P roctor’s Landscaping and M asonry

Executive D i rector of Operations

U pper Marlboro, MD

• Collect cost and revenue

• Collect equipment use data

• Maintain company contact databases

• Manage potential business opportunities by tracking RFP postings

• Assist with advertising and promotions plans

06/10- 08/11 Gentle Touch Dental Spa

F ront Desk/ Receptionist Falls Church,

VA

Responsible for answering the phones

Communicate with patients and verify appointments

Communicate with insurance companies

• Verifying patients eligibility

• Check patient benefits

• Check on the status of claims

Manage patient charts using Dentrix

Enter patient payments into appropriate charts

• Close the deposit at the end of every day

06/09- 06/10 Tender Denta l Care

F ront Desk/ Receptionist Fort Washington, MD

Verified patient appointments

Contacted insurance companies

• Verifying patients eligibility

• Check patient benefits

• Check on the status of claims

Entered insurance and patient payments to appropriate charts

Assisted dental staff with office administration

Operated the intraoral photo acquisition camera and ensure photos posted to

appropriate charts

• Managed patient charts using Dentrix

08/02- 08/06 G iant Pha rmacy

Pha rmacy Clerk Fort Washington, MD

Performed customer service tasks as a cashier for the pharmacy

Stocked Rx shelves and performed inventory control

• Assisted pharmacists with other duties as assigned

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07/05- 08/06 Robert F. Kennedy Stadium

Sales Associate Washington, DC

• Assisted customers with ticket purchases

• Advised customers of different benefits included

• Greeted and directed customers to assigned sections

Maintained detailed control reports

• Proficient team member that produced quality work

E D UCAT IO N:

08/05- 05/09 Elon University

B achelors of Science Degree E lon, NC

Major: Biology

Minor: Criminal Justice

08/01- 06/05 S t. John’s College H igh School

H igh School D iploma Washington, DC

ADD I T IO NAL TRA I N I NG:

06/10 P rofessional Ba rtending School

M ixologist D iploma Arlington, VA

ADD I T IO NAL I N FOR MAT IO N:

Computer Skills:

Microsoft Office (Word, Excel, PowerPoint, Publisher, Outlook, Access)

Photographic/video and electronic imaging and image processing equipment

All internet browsers

P roficient in:

General laboratory procedures and techniques such as sterilizing culture media and buffer solutions

PCR amplification, DNA purification, DNA isolation and other basic biology procedures

Oral presentations regarding experimental results explaining prepared graphs and other materials

summarizing results

REFERENCES:

References are available upon request

Contact this candidate