Customer Service Representative
Resume:
TARA OCKINGA
Scottsbluff, Ne *****
MOB: 308-***-****
E-MAIL: ***********@*****.***
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WORK HISTORY
MAY 2005 TO SEPTEMBER 2008
TACO TOWN, SCOTTSBLUFF NE 69361
INTERACTING WITH CUSTOMERS AT THE REGISTERS, TAKING
ORDERS, FOOD PREPERATION, CLEANING. LATER IN 2009, I BECAME A MANAGER TO
WHERE I WAS INTERACTING WITH CUSTOMERS MORE AND I LEARNED MORE ABOUT
CUSTOMER SATISFACTION
.
MAY 2006 TO MARCH 2007
HERBERGERS, SCOTTSBLUFF NE 69361
HELPING CUSTOMERS LOCATE ITEMS. ORGANIZING CLOTHING BY SIZE,
STYLE AND COLOR. CHECKING OUT ITEMS FOR CUSTOMERS. COUNTING
REGISTERS AT THE END OF THE SHIFT.
SEPTEMBER 2008 TO PRESENT
VERTEX OUTSOURCING, SCOTTSBLUFF NE 69361
CUSTOMER SERVICE REPRESENTATIVE, TAKING PHONE CALLS
REGARDING BILLS, TAKING PAYMENTS, SETTING UP PAYMENT ARRANGEMENTS, AND
ENROLLING CUSTOMERS WITH NEW SERVICE, TRANSFERING SERVICES, AND ISSUING
SERVICE ORDERS.
. FAST TYPING SKILLS
. DETAILED NOTES ADDED TO ACCOUNTS
. ONE CALL RESOLUTION
SOFTWARE/SYSTEM SKILLS
MICROSOFT WORD, MICROSOFT EXCEL, MICROSOFT POWERPOINT
LANGUAGE SKILLS
FLUENT ENGLISH
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