Phone (c) 801-***-****
(h) 801-***-****
Taylorsville, UT 84118
E-mail *********@*******.***
Sean Patrick Shewell
Opening Ten years experience as an account manager. Proven
Statement ability to provide the highest level of customer
service. Effective use of time management and
organizational skills to meet company goals. As well
as creativity and knowledge and understanding to meet
Summary of the clients requests.
qualifications
Experience in Commercial Property, Business Auto,
Pollution, Flood, Directors and Officers, Crime,
Workers Compensation, General Liability
Manage the accounts in their entirety from new business
set up, marketing renewals, changes to coverage,
billing including collection of premium, audits,
selling new policies to insured's where the insured has
an exposure, etc., reviewing contracts for insured.
Managed and maintained insurance needs for Ascend's and
Transguard's biggest accounts
Audited and ensured accuracy of accounts monthly
invoices
Conducted quarterly team training meetings
Audited phone calls on all of the account managers
quarterly
Type 65 wpm, 10-Key, Phone Skills
Experience in MS Office Suite, standard office
equipment (fax, copier, etc)
Work experience Ascend Insurance Resources, Inc.-Aviation Insurance
Brokerage June 2006-August 2011
Park City, Utah
Accountant Executive/Assistant Vice President
Saved costs and another salary for firm, managed entire
P&C book of business with premium's over $1,500,000.
My organizational skills allowed me to manage a program
called "Million Air" that consists of 14 insured's and
approx 50 policies that all renew on the same day.
To save costs on marketing submissions to the
underwriters I came up with the idea to put the
submissions on CD's and mail them. Saved thousands in
shipping costs annually.
Cultivated working relationships with clients, which
included flying across the country to meet with them.
Marketed all accounts to various markets working with
multiple underwriters/companies to obtain the best
coverage and premium as possible for the insured.
Create proposals of insurance for each insured
summarizing their coverage and comparing quotes from
all companies. Review contracts for the insured and
advise where needed. Process and review work comp
audits to make sure the auditor completed the audit
accurately. Handle all billing from invoicing the
insured to the collection of premiums which can also
include setting up premium financing with financial
institutions. Process daily changes that, adds,
changes, or delete's an insured's coverage. Set up new
accounts when the producer was unable to. Initial
contact fort claims, would also work with the adjuster
to make sure the customer was taken care of properly
and in a timely manner. Work with aviation side of the
company to make sure there are no overlaps in coverage.
Transguard General Insurance Agency-Trucking Insurance
Agency October 2001-June 2006 Kansas
City, Missouri
Senior Account Manager
Manage on-going communication and correspondence with
multiple business accounts. Process daily changes that
adds, changes, or deletes an insured's coverage.
Explain and quote insurance coverage. Audit invoices
and review reports on a weekly basis. Travel and meet
with accounts on a one-on-one basis. Act as a mentor to
team members as well as train new team members.
Conducted quarterly team training meetings.
Gold Tip Sept. 1998-Aug.
2001 Orem, Utah
Night Shift Supervisor
Supervised up to 20 staff members, Coordinated
employees' job positions, set schedule, Helped
troubleshoot problems on machines, Helped with
production when necessary, Closed up building at the
end of the shift.
Education 1998 - 2000 Utah Valley State College Orem, Utah
Major: Business Management
40 credited hours
Training & Certification:
Property and Casualty license
Letters of recommendation available upon request.