Manager Administrative Assistant

Diane M. Harbin

Email:*******@*****.***

Phone: 773-***-****)

**** **** **** *****

Chicago, Illinois 60636

OBJECTIVE

To obtain a challenging position in the workforce that would best utilize

my vast range of experience and expertise. This position should have

many opportunities for an aggressive, dedicated individual with the

leadership abilities needed to advance.

EXPERIENCE

International Fellowship of Christian and Jews - Chicago, IL 02/06 - 04/09

Administrative Assistant

. Processed donor receipts

. Handled all donor issues such as complaints, corrections to files,

etc.

. Processed and sent out all informational materials to donors and

prospective donors

. Handled all mail merging of donor information

. Compiled all information for quarterly meetings for all company and

donor meetings

. Handled all incoming mail received from P.O. Boxes

. Ordered supplies

. Handled all incoming and outgoing of UPS and FedEx deliveries

. Provided other administrative duties as assigned

Fast Cash Advance - Burbank, IL 09/04 - 03/05

Manager

. Handled payday & title loans

. Collection calls

. Maintained files

. Supervised several employees

. Trained new employees

Sears, Roebuck & Company - Hoffman Estates, IL

Senior Systems Specialist 11/79 - 09/03

. Supervised a staff of 25 individuals

. Processed information for clothing tickets and contracts

. Troubleshooting incorrect tickets

. Held periodical meetings with vendors and buyers to ensure orders were

correct

. Analyzed and interpreted information for vendors and buyers

. Responsible for strategic sales support for manager in preparing sales

report

. Handled travel arrangements for buyers

. Heavy data entry for over 800 Sears Stores

. Handled store, vendor and individual customer complaints

Prudential Insurance Company 06/75 - 09/79

Billing/Secretary to Vice President

. Handled travel arrangements for Vice President

. Handled customer complaints

. Filing

. Composing of different letters and other office duties as needed

EDUCATION

Chicago Vocational High School (CVS)

. Accounting 09/72 - 06/76

COMPUTERS SKILLS

Microsoft Access

Microsoft Office

Excel

Email

References furnished upon request.

Contact this candidate