Human Resources Customer Service
Resume:
Elizabeth Nicole McKinney
Tanner, Alabama 35671
*******************@*****.***
Objective
To obtain a position that will utilize my skills, knowledge,
potential, and ambition for advancement opportunities
Education
August 2007 BS Business Management with Minor in Human Resource
Management
Athens State University, Athens, Alabama
May 2007 - August 2007 Human Resources Internship
Federal Mogul, Athens, Alabama
Responsibilities included the following:
. Updating logs and reports for managers and
supervisors
. Typing general memos and distributing them to
all employees
. Processing job change requests for hourly and
temporary employees
. Investigating the legitimacy of disciplinary
actions
. Assisting human resources department by
maintaining records, addressing questions, and
performing background checks
Work Experience
December 2009 - Present Community Action Partnership of North
Alabama, Decatur, AL
Resources Specialist
Necessary attributes for this position include
knowledge of business and management principles, time
management, reading comprehension, as well as active
listening. Important skills for this position include
administrative and clerical procedures and systems
such as word processing, and managing files.
Responsibilities include the following:
. Background in recruiting and Human Resources.
. Self motivating and able to work independently.
. Demonstrating skills in sourcing, interviewing, recruitment and
selection.
. Superior communication skills both orally and in writing.
November 2008 - June 2009 Tal city Staffing Service (Formerly I-
Force), Madison, AL
Staffing Specialist then Branch Manager
Abilities needed for this position include strong
written and verbal communication, resourcefulness,
superior customer service skills, and the ability to
negotiate and multitask.
Responsibilities included the following:
. Creating and maintaining good business
relationships through face-to face contact
. Implementing / monitoring recruiting and
training activities for employees needed to
fill available assignments
. Supervising branch service staff
. Reviewing financial and general management
reports in order to maintain structure and
ensure gross profit
. Matching clients to employees with the
necessary skill set through the completion of
reference checks, background checks, and drug
screening
. Gaining leads through research, cold calls, and
referrals
. Negotiating terms for service agreements
February 2008 - November 2008 Walgreens Corporation, Decatur, Alabama
Assistant Manager
Important skills for this position are flexibility,
effective communication, and knowledge of laws and
policies in the work place.
Responsibilities included the following:
. Controlling inventory
. Opening and closing store and changing shifts
. Handling complaints
. Addressing ethical issues in the work place
. Overseeing full range of retail management
responsibilities
. Supervising and directing employees
August 2007 - January 2008 Pilgrim's Pride Corporation, Athens,
Alabama
Human Resources Benefits Coordinator
This position requires interpersonal communication,
organization, effective time management, and word
processing skills.
Responsibilities included the following:
. Planning, scheduling, and implementing the open
enrollment process
. Managing the Leaves of Absence for three
complex locations within the organization
. Evaluating employee morale
. Providing professional development of HR policy
and procedure
. Improving the benefits program and launching
new employee benefits.
. Answering unemployment claims and attending
hearings
. Creating and distributing weekly reports and
organizational charts
. Handling and maintaining confidential files and
employee information
. Entering data into Systems Applications and
Products (SAP)
Contact this candidate