Customer Service Sales

Lisa B. Struhs

**** ********* *****

Fort Mill, SC 29715

Home: 803-***-****

Cell: 803-***-****

. Management/Administration/Customer Service

Proven abilities in managing staff to achieve company goals and provide

quality service. Diverse experience and skills with particular abilities in

policy implementation, organization and administration . Good working

knowledge of Microsoft Office. Proficient in Word, Excel, Outlook, & Lotus

Notes

Experience

AGS Sales, Fort Mill, SC

11/2010-Present

Office Manager

Trading and sales company. Coordinated daily activities for office

management, marketing, inventory control, cash handling & banking,

shipping and receiving.

VCC, Little Rock, AR

4/2006-10/2008

Project Coordinator

Provided executive support to the Project Superintendent. Coordinated all

daily activities for office management: Document Control - Organizing,

scanning, renaming efaxing, data entry and filing all documents in library

docs. and hard copy. Schedules, RFI's, ASI's, Change Bulletins, CCR's,

Subcontractor meeting minutes and agenda, Oversee and log third party

inspector's report and log local jurisdiction inspections, update Project

drawings (slip-sheet) and drawing logs, maintain OSHA documentation,

Shipping and Receiving-Fed-Ex & DHL, coordinated job site refuse removal,

Daily use of Lotus Notes.

Projects: $130M Christiana Mall Expansion/Renovation, Newark, DE

$26M Rave Theater, Turnberry Towne Square, Las

Vegas, NV

$20M Building M Shell, Turnberry Towne Square, Las Vegas, NV

COMFORT KEEPERS, Fort Mill, SC

3/2003-7/2004

Franchise Owner/Manager (A non-medical, in-home care service for senior

citizens) Responsible for overall operations and growth of the business,

Start-up franchise - Prospected for clients, presented and closed sales,

Quickbooks, hiring/training/supervision of caregivers, case management,

sales, billing, time keeping, marketing/advertising, motivational

speaking).

CATAWBA COMMUNITY MENTAL HEALTH CENTER, Rock Hill, SC

2/2001-2/2003

Human Services Specialist II/Clinical Counselor

Managed approximately 50 active cases. Develop, coordinate, lead and co-

lead therapeutic groups and provide all services to members enrolled in the

Clubhouse Psychosocial Rehabilitation Program. Serve as a Staff Leader

supervising members assigned to a work unit. Hippa trained.

YORK COUNTY BOARD OF DISABILITIES AND SPECIAL NEEDS, York, SC 6/1996-

8/1999 Service Coordinator

Responsibilities included overall management of MR/RD Waiver cases,

Medicaid budgets, managed 65 active cases. Assisted consumers with

short/long-range planning, provided education, counseling, and crisis

intervention.

Education

CALIFORNIA UNIVERSITY OF PENNSYLVANIA, California, PA

Bachelor of Science Degree

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