Customer Service Sales
Resume:
Audra Browne
Aurora, CO 80012
*****.******@********.***
Mission Statement: I am a consummate professional, seeking excellence in
all my interactions, whether in sales, service, research or other contacts
with people. I seek to leave a lasting positive impression, with positive
increases to expected yields in every scenario, My bottom line is to
exceed every expectation, learn quickly what I do not know, and make a
mastery of every skill I acquire. I seek to obtain employment in data
analysis, data accumulation and research, or a field related to the tasks
of culling and disseminating data or building corpora; to utilize my skills
in analytical research and data analysis in a position that is both
rewarding for me, and which utilizes my unique skill set to benefit my
employer greatly.
science-minded
excellence-driven
efficient and timely
proven problem-solver
creative, seeking new and timely solutions
excellence and efficiency in data retrieval and sorting by both multiple
and singular criteria
Excellent and above-par research skills, excellent with "back-door"
internet queries
ACADEMIC BACKGROUND
Bachelor of Arts, Completed December 2010, University of Colorado at
Boulder
Major: Linguistics
Emphasis: Cognitive Science/ Computational Linguistics/ Corpora building /
Diachronic Linguistics (etymology and lexicography)
CAREER HISTORY
Targeted:
Researcher, Linguistics Data Analysis.
University of Colorado at Boulder. April 2006 to December 2010
Tenured for 4 years. Researcher for the WordNet Mapping and Revision
Project and annotator, Grouper for the Eventive Nouns grouping project,
originated at USC and continued at CU
Long-time data annotation, data-tag adjudication, and data grouping
researcher, VSAP (Verb Sense Annotation Project).
Former researcher for the Biomedical Co-reference Annotation group at CU,
in the initial stages of the project, during the time in which we were
pioneering ways of producing reliable and replicable results.
Former researcher for the Propbank to Wordnet mapping project, mapping raw
syntax bank data (PropBank) to semantic roles (VerbNet).
VSAP Website http://verbs.colorado.edu/VSAP/teams.html
Non-target Career History:
1st Chair Makeup Artist, Denver Region - Denver, CO
Prescriptives Cosmetics, Estee Lauder Corporation, 2005- 2008
-Customer service and makeup artistry, high emphasis on sales. Promoted out
of counter sales to regional artistry position.
1st chair in-store Makeup Artist - Denver, CO
Foley's Cherry Creek, 2005-2006
-1 of 2 "1st chair" artists at a million-plus selling Prescriptives
counter. High emphasis on both sales and service.
Sales Representative - Golden, CO
Aon Innovative Services, AIG Corporation, 2004-2005
-Renewed US and Canada warranties for service and repair of whirlpool and
Kitchenaid products.
Owner and Proprietor - Denver, CO
Makeup Angel Image Productions, 2002-2004
-Using cold-sales leads, advertising, and established clientelle, built a
business specializing in wedding day makeup and hair artistry, couture and
runway work, personal image consulting and other occasion and speciality
image work.
- Managed 2 part-time employees and numerous freelancers.
National Customer Service Representative - Denver/Telluride
NaturElle Cosmetics - 2001-2002
-PR junior director, National Customer Service Manager, and lab assistant.
-Managed cold-lead accounts, acted as account executive, fulfillment
specialist for both corporate
(salons, stores) and persona accounts.
-Ran social media marketing campaign, designed programs, and worked with PR
people at major fashion publications. Worked with Hearst publications
(including Harper's Bazaar, Cosmopolitan, Conde Nast, etc.) as the PR
coordinator for our account..
-Worked in fulfillment and troubleshooting of order fulfillment, mastered
cosmetic manufacturing and worked as junior chemist.
-Handled all ingredient concerns at corporate and private levels. Managed
private label orders for
corporate accounts, and acted as a sales-savvy generalist wherever needed.
ACQUIRED SKILLS
. Typing speed: 90 wpm
Fluent in English and French
. Extremely computer and internet savvy; knowledge of social networks and
trends, gold standard
matrices in NLP/machine learning, and advanced search shortcut methods for
leading browsers,
social networks, media, and retail sites. Experienced and proficient with
Google docs, translate, calendar, wave, and gadgets.
. Software: Microsoft Office suite, Open Office suite, all major browsers
including Chrome and
Opera, SSH tunneling, XML skills, RegEx skills, and some knowledge of
Python; Excellence and
power-user level experience in Word, OOwriter, PowerPoint, and Impress.
Many others which
have linguistic, translation, or niche usage.
REFERENCES
William Corvey, Lead Supervisor, VSAP.
*******.******@********.***
Dr. Martha Palmer, head of research on all of the projects for which I have
been involved at CU.
http ://verbs.colorado.edu/~mpalmer /
******.******@********.***
Lindsay Clark, Former co-worker and supervisor, VSAP.
*************@*****.***
Dr. Weldu Michael Weldeyesus, Linguistics, CU. Personal Reference.
********@*****.***
Father Yacoub Soliman, Personal Reference.
********@*****.***
Susan Israel, Personal Reference.
*******@****.***
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