Customer Service Vice President

Carol La Rue

***** ***** ***** ******Paulden, AZ 86334

*Home Phone N/A p Cell Phone 928-***-****

*Email *********@*****.***

A highly motivated self-starter with advanced office skills and over 12

years of experience in diverse environments. Ready to bring my Multi-

skills, experience and administrative techniques to enhance, and facilitate

operations.

Summary of Qualifications

*Experience in clerical support and direct support to the Vice President of

Company

*Effective problem solver, able to multitask and handle multiple positions

in fast paced environment.

*Team player, Problem Solver, able to work well with diverse range of

coworkers, management, clients and customers.

*Fast learner, adept at quickly learning new procedures and implementing

new practices.

*Certified copy, office equipment operator.

*Certified Caregiver / Home Health Care.

*Certified Article 9, CPR and First Aid

*Ten Key by touch, / Advanced typing skills / Computer skills.

*Inventory control, Export biller, Invoice recorder, Accounting

Professional Experience

Margaret T. Morris Center 09/10-Present

*Certified Caregiver in Assisted Living Facilities, Approved by the Arizona

Department

of Health Services and accredited by the Arizona State Board for Private

Postsecondary

Education.

*Personal Care - Understanding needed care and administrating individual

care

*Directed Care - Recognizing their special needs and assisting them in all

areas

*Supervisory Care - Implementing Advance Care Directives, Ethics, and

caring out

supervisory duties on a daily basis

*Medications - Disperse medications to Residents at controlled times

*All areas meet or exceeded and developing meaningful admiration with

residents, co-workers and management

Rescare Home Care 05/07-07/10

*Certified Caregiver

*Responsible for Setting Up Appointments and Visits

*Performed daily non-medical, in home care of clients

*Attendant Care - Personal Care, Housekeeping - Preparation of Meals,

Errands/Shopping

*Monitored Clients for Safety, Medical Appointments

Homemaker

03/89-05/07

*Financial coordinator.

*Child Care Provider

*Responsible for daily operations of home environment.

*Full-time child care provider.

*Pet sitter and house sitter.

McDonnell Douglas, St. Louis, MO 03/87-03/89

*Xerox Operator

*Responsible for managing secured copy stations.

*Managed on-site employees in making copies of documents.

*Performed mailings of invoices, operated fax machines, and assisted in

general office duties.

*Secret Clearance.

Comp-Tech, St. Louis, MO

03/85-01/87

*Secretary, Lead office person.

*Responsible for executive secretarial duties to Vice President.

*Typing, office filing.

*Initiated and conducted invoice entries.

*Responsible for counting of money for bank deposits / bookkeeping.

*Receptionist in front office.

*Greeted customers and potential clients in a professional manner.

United States Air Force, San Antonio, TX

12/84-01/85

*Basic Training-Honorable Medical Discharge

Hussmann Refrigeration, Inc., Bridgeton, MO

04/84-11/84

*Export Biller.

*Responsible for typing export bills of lading.

*Processed Bills of Lading / Security tag numbers for refrigeration

equipment going outside the continental U.S.

*Filed invoices.

Mrs. Alison's Cookie Company, Overland, MO

06/80-01/84

*Performed Receptionist duties, Customer service.

*Managed multiple phone lines and assisted customers complaints and

questions in a personable and friendly manner.

*Responsible for invoices / Personnel records / Mail distribution.

*Matched up invoices to delivery tickets / Recorded on spreadsheets.

*Performed inventory control.

*Routed delivery trucks.

*Assisted in the Cookie Store operations / Operated cash register and

greeted customers.

*Assisted as needed in the bakery on the cookie line production.

Education

Ritenour Senior High School, Overland, MO

4.0 GPA

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