Sales Manager

Jill M. Drake

***** ***** ***** *.*. Renton, WA

98058

Home 425-***-**** Cell 425-***-****

****.********@*****.***

Summary

Results oriented Professional with expertise in project management,

customer service, as well as experience in advanced support for the

Officer/Executive positions. Effective execution of research and

analysis to solve problems with a high level of integrity. Demonstrated

team player with skills to successfully train and motivate others in

all aspects of a professional environment. Unique strength of solving

multi-faceted issues with perseverance.

.Communicates effectively across all layers and organizations within

Company

.Polished and Driven Professional with high attention to detail

.Proven ability to work in environment with high level demands and

achieve required expectations

.Work independently and am a self-starter at all levels

Professional Experience

BlueView Technologies Inc. Seattle, WA

02/2008-09/2010

Sales Coordinator

Provided complete support for the Executive Staff and Sales and

Marketing Teams by efficiently executing departmental and operational

procedures and processes to meet business goals and objectives

. Set up, implemented and maintained all levels of Salesforce.com

for the company and rolled out the program to the Executive and

Sales Staff

. Negotiated with multiple vendors to ensure the best value for the

company was met

o Reduced the local and long distance phone bill by 50% per month

o Reviewed and negotiated Rates and Customer Support issues with

UPS

o Set up program with Expeditors Worldwide (Freight Forwarder)

for BVT's International shipments

. Gatekeeper of the Demo Pool and associated Lease Agreements

. Organized and Managed the GSA contract

. Created all Quotes, Sales Orders and RMA's for the customers

(Commercial, Oil and Gas and Government)

. Generated the initial applications and follow through to obtain

multiple State Business Licenses for the company

. Reviewed and Responded to Government Proposals and RFQ's from

various agencies

o Successfully coordinated an RFP for the San Francisco PD

which included a high level of interaction with the Human

Resources Commission (HRC)

. Ensured that the Export and Import program was up-to-date and in

Compliance at all levels

o Performed and maintained the Denied Person process for

Export and Import shipments

. Implemented a Procurement Bid Match Program with the State of

Washington (PTACs)

. Developed strong relationships with all Teams and Sales

Representatives (Including International)

. Coordinated the negotiation and purchase of the Marketing

Promotional items

. Supported Executive Staff and Sales Department at all levels

(Travel, expenses, meetings, events)

o Coordinated the NURC/NATO Global meeting held in Seattle,

2009

o Arranged travel, registration and accommodations for all

tradeshows for the Sales Team

W.W. Grainger Inc. Tukwila, WA

11/2006-6/2007

District Sales Assistant/Seattle and Alaska Markets

Operated independently to provide a wide range of administrative and

sales support to Field Leaders and their Teams by efficiently executing

departmental and operational procedures and processes to meet business

objectives

. Supported a complex field organizational structure that

encompassed 3 Districts within the Commercial Sales Organization

. Coordinated project implementation plan for key accounts in tandem

with Account Managers (Westport)

. Researched and acquired specific information relative to product

needs for key accounts (Westport)

. Coordinated and arranged all meetings, conference calls and special

events which included: Securing Facilities, Negotiating Costs and

ensuring that all necessary details were implemented efficiently

. Located and gathered information from the appropriate sources(s) to

assist in resolving business issues for the District Sales Manager(s)

and Account Manager(s)

. Assisted with all on-boarding processes relative to New Hire Account

Managers and District Sales Managers

. Conveyed all essential information to the teams clearly and concisely,

both in writing and verbally

. Handled multiple projects and priorities and demonstrated effective

analytical skills when handling routine and non-routine situations

. Demonstrated strong relationship building skills with the teams and

the vendors

. Ordered and Maintained District Rosters and Distribution Lists

Sur La Table Seattle, WA

3/2005-10/2006

Executive Assistant for the Vice President of Store Operations

Responsible for effectively supporting the Vice President of Store

Operations in a fast-paced environment. In addition, responsible for

being the liaison relative to facilities management for all 60 SLT

Stores.

. Coordinated all Repair and Maintenance for SLT Stores. Assessed

each stores issue and implemented repair as needed.

(Negotiation was a big process)

. Acted as a Liaison between SLT Stores and the Janitorial Service to

ensure all programs were in place and were carried through

successfully

. Assisted fully the VP of Store Operations:

o Arranged travel (Including Stores and DM's as requested)

o Closely Monitored Executive Calendar

o Managed Expense Reports and other necessary administrative areas

o Performed all tasks and special projects as directed

. Supported District Managers as needed

. Coordinated New Store Supply orders and arranged travel as required

for the New Store opening associates

. Assisted in the coordination and implementation of the yearly Store

Manager Conference for all stores (Event Planning)

. Approved and processed all Repair and Maintenance and Janitorial

Invoices for Payment

. Managed the Expense Budget for each FY relative to the

Repair/Maintenance and Janitorial Categories as well as Existing store

Capital Expenditures

. Fielded calls from Customers and Stores and handled accordingly.

Dealt extensively with all Critical Customer Care Issues

. Negotiated with the Repair and Maintenance and the Janitorial Vendors

to ensure that SLT received the best service at the best value

. Made daily business decisions on behalf of SLT

. Negotiated with the National HVAC Company relative to Preventative

Maintenance Agreement 2005/2006. Result: Save SLT $30K a year in HVAC

expenses.

. Streamlined the Janitorial and Water Service from multi vendors

throughout the store system to one National account. Savings for SLT

upon implementation of National Water Company was 50% per month per

store.

. Received two Company Golden Whisk awards for Positive Attitude/Can Do,

and Team Player

The Home Depot Tukwila, WA

1993-2004

Executive Assistant for the Merchandising Vice President/Director

11/2000-01/2004

Responsible for independently identifying the needs and initiates

projects for the VP of Merchandising. Provided a high level of customer

service to all departments within Home Depot; as well as Home Depot

Stores, Vendors and customers. Closely controlled executive calendar,

authorized approval for a high volume of travel and responded to

routine correspondence under own signature.

. Made sound decisions regarding critical customer issues that were

multi-faceted

. Provided clear direction and/or solutions to requests and concerns

from VP's Direct Reports, Vendors and other departments in the

corporation

. Acted as liaison between the Vendor community and Home Depot

Stores to ensure important Merchandising events were executed

completely

. Created and coordinated Power Point Presentations relative to key

strategic planning meetings that were delivered by the Executive

Staff to the CEO and Senior Executive Staff of Home Depot

. Coordinated the yearly City of Hope Golf Tournament for the

Northwest Division

4/2000-11/2000- Executive Assistant to the National Product Manager for

Paint and D cor

4/1999-4/2000- Administrative Assistant to the Divisional Merchandising

Manager

4/1998-4/1999- Merchandising Administrator

1/1994-4/1998 (NW Division) 1/1994-8/1997 (WC Division)- Merchandising

Assistant for Paint and D cor

8/1993-1/1994-Merchandising Support Staff for Paint and D cor

Education

California State University, Sacramento

Bachelor of Science Degree in Business Administration/Marketing

Los Medanos College-Pittsburg, CA

Associate of Arts Degree-Business

Software Experience: Proficient in Microsoft Office Word, Excel, Power

Point, Outlook, Access as well as Visio and Lotus Organizer, Groupwise

and SAP, Salesforce.com

Certified Washington State Notary Public (Through April, 2012)

Community: President of the Friends-in-Adoption of the Puget Sound Area

(FIA)

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