Customer Service Security
Resume:
K AT H L EE N WOOLERY
**** **** *** * *** ING ADDRESS:
APT 103 PO BOX 580455
BROOKLYN PARK, MN 55428 M I N NEAPOLIS, MN 55458
Email: **********@*******.***
WORK EXPER IENCES:
SHELL GAS STATION
320 Coon Rapids Blvd.
Coon Rapids, M N 55433
c/o Jason Davis (Supervisor) – 612-***-****
STOCK PERSON (Part-Time) – March ’09 to now
Assist & give good customer service/cashier
Makes sure that shelves are well-stocked
Does the inventory of i tems delivered
ABM SECURITY SERVICES
752 Harding Street Northeast
M inneapolis, M N 55413
c/o David Ketchum (HR Personnel) – 612-***-****
SECURITY OFFICER / CONTROL OPERATOR – April ‘06 to Jan. ‘09
Check on different sites and secure the buildings
Prepare & fill out ODRs (Operations Daily Reports)
Watch monitors that were placed all around the sites & buildings
Prepare reports and documentation throughout the shift
Assist & coordinate with law enforcement, fi re department, EMS, elevator companies and
other emergency agencies during emergency situations
Do the dispatching out for the police and fire & rescue whenever necessary
MPI SECURITY (taken over by ABM Security Services)
M inneapolis, M N
SECURITY OFFICER – Feb. ’06 to April ‘06
Assist customers for directions & occasionally walk customers & employees out to their car
Patrol the parking ramps and buildings
Check on the cashiers at the parking booths
Prepare & fill out ODRs
Assist & coordinate with law enforcement, fi re department, EMS, elevator companies and
other emergency agencies during emergency situations
B LUE CHIP SECURITY COMPANY
500 South Lander St
Seattle, WA 98178
206-***-**** (Personnel Dept./ ATTN: Dan Parker)
SECURITY OFFICER / DISPATCHER – March ’98 to April ‘05
Patrol construction sites & guard roofing materials
Check the logbook manifest of each t ractor t railer t ruck driver as they come and go at the
f ront gates
Assist & coordinate with law enforcement, fi re department, EMS, elevator companies and
other emergency agencies during emergency situations
Did hourly walk-through to secure the site
Did part-t ime dispatching
Prepare daily monitoring reports
EDUCAT IONAL BACKGROUND:
FULLERTON H IGH – Fullerton, CA
12th G rade
SKILLS & TRA I N I NG:
Customer Service Skills
Basic Computer Skills
CPR/First Aid Training (w/ a Card)
Operate Security Scanning & X-ray Machines
Proper Security procedures such as screening customers’ belongings through x-ray machines
& f ull-body wanding
Certified Nurse’s Aid Training (1980)
REFERENCES:
Work-Related:
Kim Rodriguez
M inneapolis, M N
Jason Davis
Supervisor
Shell Gas Station
320 Coon Rapids Blvd
Coon Rapids, M N 55433
Personal:
Jean Duncan
420 Coon Rapids Blvd
Coon Rapids, M N 55433
763-***-**** ext 304
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