Human Resources Life Insurance

CHRIS MITCHELL *** Cary Woods Circle ( Cary, Illinois 60013

H 815-***-**** ( C 847-***-**** ( **************@*******.***

summary

An enterprising and technically-oriented human resources executive

with profit and loss responsibility and extensive experience in

developing, implementing and managing large-scale corporate

initiatives to ensure the achievement of company goals. An analytical

performer who evaluates and streamlines existing programs to deliver

more efficient and cost-effective results. Possesses a proven track

record of improving operations and delivering top results.

. compensation systems

. mergers and acquisitions

. employee relations

. change management

. hris

. financial management

. staffing and recruiting

. m&a due diligence

. performance management

. training and development

. benefit plan design

. system implementations

experience

Clark Consulting (Benefits, Insurance and Compensation Consulting), Lake

Zurich, Illinois

Senior Vice President 2007-2011

After its acquisition by AEGON, was promoted and given the task by the

company's President to lead and oversee the integration of Clark's HR

policies, benefit programs and procedures, network IT and

telecommunications systems with AEGON's systems. Coordinated the systems

changes with project teams at AEGON and led all communication efforts with

employees. In addition, had responsibilities for consolidating sales and

administrative structures, financial reporting, line-of-business

profitability studies and the employee bonus program.

. Oversaw a budget of $5,000,000 annually, encompassing network IT

expenses and executive expenses for senior staff.

. Responsible for administration of $3,000,000 employee bonus program,

including tracking various financial and non-financial targets

established by the leadership team.

. Served as main liaison with the corporate parent's management and

Clark's management on company's operating budget of over $58,000,000.

. Led large study to identify and forecast the profitability of each line

of business based on revenues and allocated expenses. Developed,

recommended and instituted changes for profit improvement.

. Directed initiatives to consolidate administrative and sales offices

resulting in Operating Expense reductions of over $20,000,000 annually.

. Oversaw a 25 employee accounting department while working through

internal consolidation projects.

Vice President, Corporate Human Resources, North Barrington, Illinois

2001-2007

As the senior corporate HR executive, built and led the HR function for

firm of 950 employees with over 70 offices nationwide. Managed a

geographically dispersed staff of HR professionals, monitoring their

activities in benefits administration, employee relations, recruiting,

performance management, compensation programs, training and recordkeeping.

Coordinated procedures and reporting with brokers, carriers and outside

administrators. Served as leader on HR due diligence and integration

matters for company's new acquisitions. Implemented a new company-wide

annual performance management and review process, aligning individual goals

with departmental, business unit and corporate goals.

Created, designed, revamped, streamlined and improved HR policies and

procedures throughout the firm. Developed company-wide HR communication

strategy for management and staff. Coordinated payroll and HR systems to

improve information delivery for leadership and staff. Represented the

company on all HR compliance and legal issues. Developed and monitored

employment agreements and stock option plans. Administered the company's

non-qualified benefit plans for executives. Coordinated interdepartmental

HR practices while working closely with senior leadership at corporate and

division levels.

. Led an HR department with annual employee benefits budget of $12,000,000

to administer fully compliant programs for employees, including health,

life, 401(k), LTD, long-term care (LTC), flexible spending, CDHP/HSA and

ESPP.

. Responsible for administering and monitoring three executive deferred-

compensation plans with balances of over $14,000,000, as well as a

401(k) plan with assets of over $70,000,000.

. Drove ROI by successfully consolidating disparate qualified benefit

plans, acquired through over 20 acquisitions, into single plans

administered at one central location. Created new health and 401(k)

plans, consolidated life insurance, flexible spending and LTD plans with

centralized administration. This resulted in significant savings in

administrative overhead and more accurate and timely reporting.

. Established and administered programs for employee LTC insurance and

stock and option plans.

. Implemented company's first HRIS system.

. Developed policies, procedures and instruments to communicate HR policy

changes to all employees.

ADDITIONAL EXPERIENCE

Vice President, Administration and Human Resources, Dallas, Texas, 2000-

2001. Served as divisional HR head at company's largest division with 250

employees. Contributed to corporate HR initiatives.

Assistant Vice President, Client Services, 1999-2000. Responsible for

project management, operations and leadership for company's largest

division. Concentrated on projects regarding operational efficiencies and

profitability.

Business Systems Manager, 1993-1999. Business Analyst, 1992-1993.

Responsible for administration and system design of non-qualified benefit

and corporate-owned life insurance plans. Contributed to designing and

implementing system for administering company's products. Participated in

designing company's first variable deferred compensation system. Built

staff through promotions and internal growth, overseeing 12 employees

responsible for system design, testing, training and running illustrations

for clients.

ICH Companies (Insurance Company), Dallas, Texas, Lead Business Systems

Analyst, 1987-1992. Served as team leader and analyst responsible for

testing, conversion and implementation of administrative systems. Worked

as analyst in methods and procedures department, analyzing workflows and

procedures of life companies under corporate umbrella, as well as making

and implementing changes. Led team of analysts converting company's

products and policies from numerous systems into single system. Converted

large blocks of existing life insurance policies to new system. Acted as

chief tester on system and worked closely with client service personnel on

development and modification.

CYBERTEK (Life Insurance Software Developer), Dallas, Texas, Customer

Service Representative, 1986-1987. Worked with clients and internal

programmers on changes and modifications to systems of Cybertek life

insurance software, which numerous insurance companies used as mainframe

platform to administer all facets of life insurance including valuation,

reporting, billing, correspondence, etc. Worked to provide user education

and training. Traveled as needed to client sites principally in California

and Illinois.

Southland Life Insurance, Dallas, Texas, Technical Specialist, Marketing

Administration, 1983-1986. Worked closely with field force on commission

issues and marketing reports for industry organizations. Provided

assistance to field force in installing and troubleshooting company-

provided PC software for life insurance illustrations. Served as lead

marketing liaison with IT, coordinating with IT on required system changes

for marketing initiatives. Oversaw daily production reporting of field

force and communicated reports to leadership.

education

Southern Methodist University, Dallas, Texas

B.S., Economics, 1983

B.A., History, 1983

certification

Fellow, Life Management Institute (LOMA), 1991

affiliations

Society of Human Resources Management (SHRM), 2004-2011

computer skills

Microsoft Excel, Word, PowerPoint, Outlook

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