Brett Westlake
Pittsburgh, PA 15216
**********@*****.***
Experience:
Senior Claims Adjuster
Allstate Insurance
October 2009 - present
. Conducted timely coverage analysis
. Investigated each claim by promptly contacting the appropriate parties
to determine the extent of liability, damages and possible negligence
contribution
. Verified the nature and extent of reported injuries
. Directly negotiated claim settlements with legal counsel
. Supervised defense counsel by developing litigation plans, directing
discovery and attending legal proceedings to ensure effective
resolution with the lowest cost to the company and customer
satisfaction
. Monitored and adjusted loss and expense reserves
. Independent arbitrator for Arbitration Forums
Independent Consultant
September 2007 - October 2009
. Evaluated, monitored and reviewed injury claim files for defense and
plaintiff attorneys for settlement purposes of auto, general liability
and commercial injury claims
. Determined if any additional materials were needed to complete an
evaluation for submission to carriers, defense counsel or discovery
deadlines
. Negotiated settlement of injury claims with third and first party
carriers
Senior Casualty Specialist
Progressive Insurance
September 2000 - September 2007
. Monitored an inventory of over 180 claim and litigation files with
over 10 million dollars in claim reserves, in varying stages of
settlement, including: civil litigation, under insured and uninsured
arbitration, binding high/low arbitration and meditations
. Directed and advised defense counsel in the conduct of civil suits and
uninsured and under insured arbitration
. Evaluated medical documentation and negotiated settlements of large
limit injury claims including fatalities, severe fractures, scarring,
and soft tissue injuries
. Negotiated fair and accurate settlements directly with insured,
claimants or their legal representatives
. Attended depositions, mediations, arbitrations, pre-trials, trials and
all other legal proceedings
. Established and reviewed files to confirm proper indemnity and
expense reserving
. Obtained and interviewed medical specialists, witnesses, insureds,
claimants, employers and police officers to compile and analyze
information
. Identified questionable aspects of a claim and made referrals to
private investigators, accident reconstructionists and medical
examiners
Claims Adjuster - Property and Casualty
Progressive Insurance
June 1996 - September 2000
. Investigated and analyzed the extent of liability concerning losses
and damages to the company's insureds
. Determined correct policy interpretation and available coverages
. Investigated and appraised damages to vehicles, including structural,
suspension, frame and sheet metal damage
. Pursued options for replacement parts, guided vehicles through the
repair process and negotiated costs with body shop repair facilities
. Appraised and negotiated total losses of vehicles
. Investigated the loss of theft and burned vehicles utilizing fluid
testing, steering column damage and accelerate testing
Various positions in Restaurant and Hotel Management
November 1994 - March 1996
Education:
Bachelor of Arts, 1994 Mercyhurst College Erie, PA
Professional Licenses:
Pennsylvania Notary Public
State of New Hampshire Insurance Claim Adjuster License