JOHN SERAFIN
Westbury, NY 11590
516-***-**** Home
631-***-**** Cell
E-mail: **************@*****.***
OBJECTIVE: Pre-Owned Manager
Where skills and experience can be effectively
utilized for increased efficiency and productivity
SUMMARY:
Strong negotiating and networking skills
Personable, motivated, enthusiastic
Proven ability to gain account loyalty
Excellent closing deal skills
Strong background in Sales, marketing, merchandising
and staff development
PROFESSIONAL EXPERIENCE:
Pre-Owned Manager
05/11 - Present Silver Star Mercedes-Benz - Long Island City, New
York
Responsible for buying, selling and reconditioning a
70 car inventory
Responsible for managing 7 pre-owned sales
consultants and 13 new car sales consultants
Supervise deal closing for all pre-owned sales
High Line Professional Sales Consultant
05/08 - 05/11 Lakeview Mercedes-Benz - Rockville Centre, New York
New and Pre-Owned Mercedes-Benz Certified Sales
Consultant
High ranking sales performance and C.S.I.
High Line Professional Sales Consultant
04/02 - 04/08 Heritage Jaguar - Freeport, New York
Working with bank credit application upon completing
of the sales
Working directly with the bank to get the deal
approved and delivered
Quoting payments, working my own deals from point A
to Z
Performed all the business manager duties for three
years
Consistently high ranking sales performance and
C.S.I.
Responsible for opening and closing the dealership
Master certified Sales Consultant Achievement
Recognized highest volume and gross profit per unit
NYS Registered Pre-Owned Retail Dealer
03/92 - 04/02 John Serafin L.T. D. Auto Sales - Huntington, New
York
Buying and selling pre-owned autos
Managing all aspects of the business including, but
not limited to: Supervising and motivating a sales
team of five employees, responsible for daily
accounting functions including paying sales tax
Managing all the finances of the business including
working directly with the bank to get the deals
approved, filling out bank application and quoting
payments
Constantly sought new ways to improve customer
service
OTHER SKILLS:
Special training in Sales courses, phone sales,
computer training courses. Experienced in Auto Base
program, CRM, ADP and VIN Solutions