Manager Training
Resume:
-* Kelly Hargan
Toledo Oh, *3613
***********@*****.***
LOSS PREVENTION INVESTIGTOR- T.J.Maxx (2002-2010)
Responsible for minimizing financial losses related to theft,vandalism,accident and
injury. Responsible for managing internal theft in 12-24 stores in 3 states. Supervising
L.P. staff in CCTV installation. Training management and head cashiers in theft
indicators and safety nets. Facilitating training for both L.P. staff and operations.
Conducting monthly audits in each store reviewing results with the store manager and
creating action plans as well as follow up dates. Conducting covert surveillances on upper
management . Conduct interrogation/interviews at conclusion of all investigations.
Partnered with district L.P. manager on L.P. staff reviews. Responsible for L.P. staffs
monthly productivity in the stores assigned. Reviewed all media in each store and
delegating research to the L.P. staff. Review DVR recordings in each building if staffed
with L.P. Document all information related to any and all investigations. Experienced in
retail exception reporting.
REGIONAL TASK FORCE-T.J.Maxx (1998-2001)
Responsible for large external theft rings in Ohio and Michigan markets. Conducting
roaming surveillances of targeted groups with refund activity of 30.,000 or higher.
Building partnerships with all levels of law enforcement on each element of proof need
for prosecution. Partnering with law enforcement for arrest. Testifying in court when
required. Documenting all elements of the crime and presenting to prosecutor. Have
experience with cover surveillance equipment.
LOSS PREVENTION TRAINING SPECIALIST-T.J.Maxx (1995-1997)
Responsible for recruiting, interviewing and training L.P.staff in the Ohio/Michigan
markets. Working with newly hired L.P. associates for minimum of 30 day training both
on policy, book and hands on with shoplifters, dishonest associates. Documenting
strengths & area’s of development. Partnering with distract L.P.manager on trainee being
a asset or a liability to the company.
SPECIAL SKILLS:
Leading self
Leading others
Active listing
Wicklander-Zulawski advanced interview and interrogation techniques
EDUCATION:
Stevenson High School
Livonia, Michigan
Schoolcraft Collage
Livonia, Michigan
Major: Criminal Justice
Kelly Hargan
2555 W. Alexis Road
Toledo Oh, 43613
***********@*****.***
LOSS PREVENTION INVESTIGTOR- T.J.Maxx (2002-2010)
Responsible for minimizing financial losses related to theft,vandalism,accident and
injury. Responsible for managing internal theft in 12-24 stores in 3 states. Supervising
L.P. staff in CCTV installation. Training management and head cashiers in theft
indicators and safety nets. Facilitating training for both L.P. staff and operations.
Conducting monthly audits in each store reviewing results with the store manager and
creating action plans as well as follow up dates. Conducting covert surveillances on upper
management . Conduct interrogation/interviews at conclusion of all investigations.
Partnered with district L.P. manager on L.P. staff reviews. Responsible for L.P. staffs
monthly productivity in the stores assigned. Reviewed all media in each store and
delegating research to the L.P. staff. Review DVR recordings in each building if staffed
with L.P. Document all information related to any and all investigations. Experienced in
retail exception reporting.
REGIONAL TASK FORCE-T.J.Maxx (1998-2001)
Responsible for large external theft rings in Ohio and Michigan markets. Conducting
roaming surveillances of targeted groups with refund activity of 30.,000 or higher.
Building partnerships with all levels of law enforcement on each element of proof need
for prosecution. Partnering with law enforcement for arrest. Testifying in court when
required. Documenting all elements of the crime and presenting to prosecutor. Have
experience with cover surveillance equipment.
LOSS PREVENTION TRAINING SPECIALIST-T.J.Maxx (1995-1997)
Responsible for recruiting, interviewing and training L.P.staff in the Ohio/Michigan
markets. Working with newly hired L.P. associates for minimum of 30 day training both
on policy, book and hands on with shoplifters, dishonest associates. Documenting
strengths & area’s of development. Partnering with distract L.P.manager on trainee being
a asset or a liability to the company.
SPECIAL SKILLS:
Leading self
Leading others
Active listing
Wicklander-Zulawski advanced interview and interrogation techniques
EDUCATION:
Stevenson High School
Livonia, Michigan
Schoolcraft Collage
Livonia, Michigan
Major: Criminal Justice
Contact this candidate