Manager Project, Writer,. Technical Writer, Courseware Developer
Resume:
PETER MOLCHAN ***-** **th Avenue, Flushing, NY ***55
abgs2i@r.postjobfree.com
RESUME SUMMARY
Twenty five plus years of experience in Information Systems with proven technical writing ability, strong
project management skills, a solid training background, and excellent communication skills.
KEY ACCOMPLISHMENTS
Technical Writing
Has written an array of courses for classroom and eLearning targets.
Created product training and collateral materials for sales and marketing staffs to develop leadership
competencies.
Wrote documentation for a variety of software applications deployed in hardcopy and online formats.
Developed a comprehensive methodology with associated training materials improving success rates for
project managers.
Professional Publishing
Authored three books for mainframe and distributed application developers.
Published the PC Perspective monthly column for Data Management Review magazine.
Wrote quarterly articles for Micro Focus Compilations magazine.
Education
Taught over 10,000 hours in corporate training, business school, online and college classroom
environments.
Project Management
Reduced cost estimates on high visibility documentation project from $19M to $6M. Assembled offshore
team and developed their skills to use automated tools reducing manual efforts. Minimized estimated
project timeline from five years to three years without impacting project scope.
Implemented a web based methodology with artifacts and samples improving success rates for project
managers.
Managed a project to build/deploy a Knowledge Management Portal and a Learning Management
System.
Administered an array of short term projects for implementing mainframe emulation environments.
Created a business application development methodology to manage projects for the organization’s
Project Management Office.
CAREER PROFILE
(Aug 2013 – Sep 2014) SAP (contract)
Senior Consultant – Technical Writer: Courseware development for SAP. Courses included all SAP for Retail,
and SAP BusinessObjects Analysis, edition for Microsoft Office. Responsible for developing instructor-led,
virtual classroom, and eLearning training materials in varied languages.
(Feb 2008 – Feb 2013) OpenLink Financial LLC.
Senior Technical Writer: Responsible for developing technical manuals, training materials, online help and
stand-alone documents in support of OpenLink’s framework for managing the deal lifecycle of physical and
financial transactions across a variety of markets, Endur and Findur.
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(Jul 2007 – Feb 2008) Bedford, Freeman and Worth Publishing Group (contract)
Senior Consultant - Technical Writer: Developed user guide materials from the professor and student perspectives
for customized ANGEL Learning Portals, a global environment for end-to-end course management. Delivered a
complete portfolio of course-specific marketing collateral.
(Sep 2006 – June 2007) Micro Focus, Inc. (contract)
Senior Consultant – Project Manager: Revamped and redeployed eLearning and classroom courseware. Courses
were directed to technical audiences of mainframe and client-server application developers.
(Jul 2004 - Sep 2006) Morgan Stanley
Vice President, Customer Technology Services: Managed an onshore/offshore effort (Documentation Recovery
Project) to re-create system documentation lost in the 9/11 disaster. 250+ mainframe and 100+ client-server
application portfolios packaged and published to a Documentum library included: context maps, job flows, data
models and cross-referenced code analyses.
(Feb 2002 - Jul 2004) CIGNA PMO (contract)
Senior Consultant – Project Manager: Responsible for developing and publishing project management
methodologies for the CIGNA health Care PMO. Deployed, via the web, the following methodologies with artifact
templates, samples and eLearning materials: Business Process Development; Custom Application Development;
Software Package Selection and Implementation; Data Warehouse Planning, Design and Implementation;
Organizational Change; System Architecture.
(Sep 2001 - Feb 2002) ip*Network (contract)
Technical Communications Director: Developed online user documentation for 'ip*License Tracker' intellectual
property tracking software. Assisted in implemented testing practices and coordinating QA activities including
deployment of a web based QA tracking system. Contributed to product design and the creation of marketing
proposals and SPD’s.
(Feb 2000 - Sep 2001) NeuVis, Inc.
Sales Training Manager: Developed and taught B2B ecommerce, internet technologies overviews, and product
related courses. Managed the development and deployment of a Learning Management System with a variety of
product related eLearning classes.
Manager of Product Documentation: Delivered 2 online releases of the NeuArchitect internet application
development software documentation including APIs and custom methods.
(Nov 1993 - Feb 2000) Micro Focus, Inc.
Director of Education Services: Deployed worldwide education services to both Micro Focus and PVCS clients.
Utilized a staff of seventeen professionals, and a team of consultants to develop all courseware offerings in sync with
software release dates. Developed eLearning modules for Mainframe COBOL Bootcamp. Produced education sales
collateral and built both the internet and intranet websites.
Director of Market Management: Delivered education to the sales force and sales engineering staff. Created new
product release presentations, sales collateral, and the certification program for new staff members.
Consulting Services Resources Manager: Recruited and trained a pool of consultants to implement service
requirements at client sites. Spearheaded the technical evaluation efforts in acquiring Burle Software and wrote the
first delivery of product documentation for their Revolve product.
(Nov 1990 - Apr 1993) The Systems Group
Course Developer, Instructor, Consulting Services Manager: Developed and taught Micro Focus courses and related
mainframe topics. Developed the multi-phase Workstation Implementation Project Plan and managed the consultants
employing the plan. This division was sold to Micro Focus Inc., in April of 1993.
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DataQuest, Dun & Bradstreet - Telemarketing Sales Manager, Systems Logistics Manager
(Apr 1988 - Nov 1990)
American Mutual Life Insurance Company - Technical Education Manager
(Mar 1987 - Apr 1988)
International Aero Engines - Senior Consultant – System Developer
(Feb 1985 - Mar 1987)
The Hartford Steam Boiler - Manager of Engineering Computer Sciences
(Jan 1984 - Feb 1985)
Aetna Life and Casualty - Senior Programmer Analyst, Tech Services
(Feb 1982 - Jan 1984)
ACADEMIC TEACHING
Laramie Community College - eLearning Adjunct Instructor
(Jan 1998 - May 1998)
Computer Processing Institute - Evening Administrator/Instructor
(Apr 1988 - Nov 1990)
Business Careers Institute - Evening Administrator/Instructor
(Jun 1984 - Apr 1988)
Northwestern Connecticut Community College - Adjunct Instructor
(Jan 1982 - Jun 1984)
PROFESSIONAL PUBLISHING
The Micro Focus COBOL Workbench, John Wiley & Sons, Inc.
Using Workbench Development Tools, John Wiley & Sons, Inc.
GUI Based Design and Development for Client/Server Applications, John Wiley & Sons, Inc.
The PC Perspective, Data Management Review Magazine
EDUCATION
Rensselaer Polytechnic Institute - Masters of Science, Business Administration
University of Connecticut - Bachelor of Science, Marketing
Computer Processing Institute - Certificate, Business Computer Programming
TECHNOLOGY
Software
Expert: MS Office, Arbortext, Xopus, DITA, RoboHelp, MS Project, ARIS, Mega, Visio, MicroFocus COBOL,
OpenLink Endur/Findur.
Mid-Level Knowledge: SQL Server, MS SharePoint, CAST, Alfresco, Documentum, PVCS
Programming Languages
COBOL, COBOL II, JavaScript, HTML, REQL, Visual dBase, Visual Basic
Mainframe
IBM 30XX, MVS/ESA, COBOL, TSO, VSAM, JCL
CERTIFICATIONS, AFFILIATIONS, AWARDS
PMP (Project Management Professional) 587019
Six Sigma Green Belt 103241
Excellence in Training - awarded by the Aetna SFW IPEP Committee
Honorable Discharge - United States Army Reserves
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